I've been using Keurig products for over 10 years. I never had a problem until I purchased a K-Supreme last October. It died after the 2nd descaling. I got a replacement in early April. I noticed my coffee cup was nearly overflowing the first time I used it. The new unit was dispensing an extra ounce, I measured it, no matter which cycle I used. I got my 2nd replacement unit (this one) and it is doing the same thing. I'm going to live with it by using larger coffee cups and when it dies, I will buy from another manufacturer. I used to love Keurig products, but not anymore.
Theres never been anything wrong with this Keurig. Every feature is easy to use. fits perfectly on the counter and hold water for a couple of days use. Thank you to the support team who helped replace my brewer. Saved the day!
I had to replace the keurig we got for Christmas because the top doesn’t go all the way down and it drips water, instead of all of it going thru the pod. The replacement did exactly the same thing.
The coffee comes out good but the temperature is not as hot as other units that I have had before. I like my coffee really hot and this one just comes out hot.
This Keurig was a replacement for the exact one I had that was still in warranty. I had the most pleasant communication and follow-up I have ever had with any product for any reason. This was also my third Keurig product and because of this experience I know I will be purchasing another one when it comes time.