Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Bawb2
Verified Purchase:Yes
I had the original for three months, and it worked great! Then it briked it self
While in cleaning mode. :-(
Replacement warranty worked well and now I'm back to making great coffee!
While in cleaning mode. :-(
Replacement warranty worked well and now I'm back to making great coffee!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pmama
Verified Purchase:Yes
I bought my Keurig Supreme last fall and love it! The descale light wouldn't go off after cleaning it. I descaled it 2 weekends in a row and it still wouldn't go off. I reached out to Keurig and they did some troubleshooting with me on the phone and said they would send me a new Keurig. It was that easy and within a week I had my new coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: John D865
Verified Purchase:Yes
Wonderful! Sooooooooo easy to use! This was a warranty replacement (descaling light would not turn off) and Keurig handled this professionally and replaced with no issues! Delivered new one in 2 days! Great job Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Do not buy
on April 25, 2023
Posted by: Not caffeinated in the am
If you want to wake up and make a cup of coffee do not buy this. It’s 50/50 that it will say as water when it’s full of water!!! You can de scale , turn it off and on as a little water full of water, turn it off/on and it won’t make a difference. Nothing more frustrating than messing with this coffee maker when you haven’t had your coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 26, 2023
We are sorry to learn that your K-Supreme coffee maker is not functioning correctly. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Szec
Verified Purchase:Yes
This is the best Keurig machine I have ever used. Would recommend this to all my friends.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: nguynn
Verified Purchase:Yes
This style coffee maker is perfect size for for me.
Easy to use and easy to clean.
Easy to use and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GinnyMerc
Verified Purchase:Yes
We received this coffeemaker as a replacement for a purchase that didn’t work correctly. All was great until today when the new machine stopped working.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: TrishK
Verified Purchase:Yes
Keurig started malfunctioning, only dispensing about 4 oz of water regardless of setting, multiple descaling and filter changes would not correct the issue. Attempted to return to the store 91 days after purchase. Store will not accept returns/exchanges past 90 days. Called Keurig upon leaving the store. I provided the serial # & model # to the rep. Was informed that the Keurig would need to be “troubleshooted”. My husband & I purchased a new coffee pot that day. Subsequently I called Keurig so they could “troubleshoot “. The rep asked me for the serial # & purchase date and what the problem was with the Keurig. No “troubleshooting “ was performed. I inquired as to why I was not allowed to file the warranty claim on my previous call (after a long hold). The second call was a long hold prior to a rep coming on the line. I was instructed to email pictures (examples were provided. I submitted the required pictures (exactly as shown in the examples). This took several attempts as they were not happy with 1,of my pics. The pic of the serial # was “too close” (same as the example provided. It was a very clear pic of the serial # that I provided on the phone to the rep. I feel like they made it extremely difficult to replace a Keurig that was less than 100 days old! I expected better after owning Keurigs for at least 10 years.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com