I love this coffee maker because the reservoir is a good size and it’s very simple to drop in a cake up and get my coffee going in the morning. The coffee comes out hot and delicious.
I bought my Supreme Keurig and was very happy. However, it stopped working as I was descaling it. I called customer service and we went thru all the steps and since it was under warranty, they sent me a knew one. I am very happy with Keurig and their customer service.
After trying all recommended things to get my Keurig to work right to no effect, I called customer service, reviewed my problem with them and was on my way to getting a new Keurig in less than a week.
I am happy that the company replaced my machine but I have to say I am not happy I am still having the same problem and I believe it has to do with the brand of pods I’m using. My old machine never had an issue and yet this more expensive one seems to, I am disaapointed.
I love the Kuerig and all of a sudden it quit working. BUT THE BEST PART IS HOW GREAT AND FAST THE SERVICE WAS. It’s nice to see a company that stands behind their product. Thank you
Keurig replaced my coffee maker that I purchased, and within 2 months I had pump problems with it. They replaced it in no time, I truly appreciate Keurig standing behind their products. THANK YOU!