Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Joseph Opoka
Verified Purchase:Yes
My new Keurig is fine, but previous one only lasted 1 1/2 years and stopped working, over 1 yr warranty. Cant rate this one yet. May need to switch brands if this one fails outside of warranty
Response from keurig.comBy Keurig Consumer Care, June 19, 2025
We're sorry to hear that this has been your experience, Joseph. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Nora23
Verified Purchase:Yes
Replacement better than original. Water heats at higher temp which is an improvement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jay Z
Verified Purchase:Yes
Great customer care! Quick, knowledgeable, and able to resolve problem. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim in Virginia
Verified Purchase:Yes
Fast response from Keurig. Answer the phone and you talk to a real person. Good job Keurig.
Written by a customer while visiting keurig.com
Posted by: Krsl
Verified Purchase:Yes
Kuerig quit working after 4 months. Was sent a replacement that quit working as soon as I plugged it in. While waiting on another replacement, I took the original one apart after watching a YouTube video and was able to fix it. We shall see how long the fix will last. Would not recommend this product. Should have been recalled for faulty thermo regulator.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Drbear
Verified Purchase:Yes
Bought the first Keurig from local retailer. It lasted 3-4 cups of coffee & quit working.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
The warranty claim with Keurig was quick & smooth. Had our replacement within a week
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Do better Keurig
Verified Purchase:Yes
This is our 4th machine in the past couple months. All previous machines failed and were replaced under warrantee. The latest one is a little different in that the top control section which is hinged seems to be ill fitting and somewhat loose. We’ll see, but I am concerned that this one will end up failing just like the others but for a different cause. The people at Keurig sure could use some help in their reliability and quality departments.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com