Love the way Keurig handles problems. On the rare occasion when the coffee maker breaks a new one was sent immediately. Great job Keurig! Way to stand by your products.
Nice, quiet, & no wait to heat up the water but plan to spend more money. The MultiStream technology means the pods are punctured more than once so the universal pods no longer work. I have yet to find one thats compatible. I tried the only 2 made for MultiStream & they had to be returned as they did not fit this model.
Response from keurig.comBy Keurig, Consumer Care, January 28, 2021
Thank you for your review and feedback on the K-Supreme coffee maker. The new My K-Cup Universal Reusable Coffee Filter is compatible with all Keurig Home Coffee Makers, including the K-Supreme. Please note, you need to remove the 2.0 adapter on the bottom of the accessory and the K-Cup Holder in your brewer in order for it to fit properly. Also, the red plug must be removed for brewing with K-Supreme brewer. If you have any questions, please feel free to give us a call at 866-901-2739. Hope this helps!
I had my 1st one less than 3 months. The descale/add water light would not go off even though I descaled, cleaned needle, etc. I called Keurig and was sent a new one. I have only had this one about 3 weeks but so far, so good.
This is such a wonderful new design in every way except for the light cheap qplastic. Just the right size for my sitting room, office, library. Got the larger size for Xmas. The new design is so much smarter in appearance, size, and function than older models. Simple controls. Love the easy to fill handled water tank and that it’s ready to brew all the time. No confusing control menus and settings that get wiped out if it loses power. Very pleased with everything except for the lightweight plastic materials. I was shocked at how thin and cheap the plastic is. The water tank wobbles all over doesn’t fit securely to the body of the brewer as the larger style does. The previous styles large and small brewers were made so well. This one is alarmingly fragile. Don’t expect it to last long. Was very disappointed with the poor quality that I almost sent it right back.