I officiated my niece's marriage a year ago and was introduced to Keurig coffee makers at my sister's house. I fell in love with it! When I got home I purchased one for myself. It made great coffee! 1 year and 1 month after purchase for reasons unknown my coffee maker died. Keurig replaced it no fuss no muss even though the warranty had gone out. Awesome!!
I bought this coffee pot for my florida home. The descale light would not go off after many cleanings. The kuerig team took great care and quickly shipped me a new pot. They have great customer care
This is a replacement . Still love richness of the five stream but Will not buy again as grounds are still getting in my cup Alot even from this new replacement . Needs further work by Keurig maker..
This coffee machine worked very well for almost 6 months but then suddenly stopped! Initially frustrating as to why it stopped working & going through steps to determine it was not repairable. Difficult timing to call east coast when I live in Hi. Final results was great when Keurig quickly sent me a new K-Supreme. Thank you very much! (Mahalo nui loa!) Having my great coffee again!!!
We had to exchange our Keurig coffee machine because the descale light would stay on all the time. The new coffee machine is great. You can taste the difference of the coffee in the new machine.