Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Mary Music
Verified Purchase:Yes
This Keurig takes up much less space on my counter, especially with the water housed at the rear of the pot, not the side. The ability to relocate the water reservoir is excellent. The best improvement from my old Keurig is that it only takes seconds for the coffee to begin to brew, virtually no waiting for the water to heat. I also think the updated drip system makes for a richer cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Poor performance
on January 22, 2021
Posted by: neese54
We bought it 2 months ago. It needs frequent descaling, where our other did not. It also doesn't work well with my eco-pods. I have to poke holes in the coffee pod with a screwdriver, or else it makes a cup of coffee flavored water. Even with regular K-pods, th coffee doesn't taste as good as it did with the older model. Not happy at all.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 26, 2021
Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Supreme coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Benjamin24
Verified Purchase:Yes
Had problem with original machine, called to ask questions, and sales rep fixed me with a new machine, no questions asked. Very Happy Now. Thanks Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Korky
Verified Purchase:Yes
Husband bought me this Keurig for Xmas to replace my old one that I had for years. After 2 wks. It started acting up, I called and they sent me a new one, without any problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sans
Verified Purchase:Yes
Great product. I'm really enjoying all the features of this coffee maker. Very easy to use. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim In Florida
Verified Purchase:Yes
I got it three weeks ago Love it easy to use with multiple selections
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Miss wen
Verified Purchase:Yes
We just love this slim quiet and perfect cup every time keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AJM1111
Verified Purchase:Yes
We purchased a stainless steel K-Supreme 3 months ago. It was defective and Keurig sent this unit as a replacement. I don't want it, it looks cheap compared to the unit we had. I wrote a letter to Robert Gamgort, Keurig CEO and I am waiting for a response.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com