My k-supreme stopped working. It took minutes to contact them let them know the problem, take a picture and a replacement was on its way. Had my new machine in onecweek.
The K Supreme one cup is efficient and easy to use. I like I I like a strong cup of coffee in the morning and I don’t want to wait for it. This Kuerig coffeemaker has an option for Strong and it starts about 10 seconds after I have made my selection. Lectionary.
Our Keurig K-Supreme was only brewing 1/2 of what was selected, and took 4 or 5 minutes to get a single cup of coffee. It also spit and splattered everywhere. We had descaled for the third time, and discovered it was only about 6 months old. We contacted Keurig and within a week had a brand new K-Supreme that works perfectly. Customer service was quick, competent and complete non-hassle. Seriously a quality company.
Purchased K Supreme coffee maker about two months ago. Had a couple minor issues consisting of a water tank leak and a problem when I descaled the item the first time. Kuerig replaced the unit immediately at no cost. This unit is a great improvement over past design we like the instant on and the ease of removing the water tank for filling. I would recommend this unit the home.
I purchased this as a gift for a relative when their previous Keurig stopped working. This machine is much lighter and easier for them to move around the counter as well as to fill the water reservoir. The gray color was not ideal but black was not available. Overall, it is easy to use and makes a solid cup of coffee.
This is my second Keurig in silver sage color. I sure hope this one last longer than the last one. Last one stopped working after I did a descaling and it was only 18 months old.