Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
3
Disappointed.
on January 18, 2021
Posted by: Dan317
After several weeks of using only filtered water the descaling light came on; although I know it could not have been necessary I went through the process, but the blinking light remains annoyingly on. it is now a useless feature!
Response from keurig.comBy Keurig, Consumer Care, January 25, 2021
Thank you for your review, Dan. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? STEP 1: Prepare the Brewer. Pour the entire bottle of Keurig® Descale Solution into an empty water reservoir. Then, fill the empty bottle with water and pour into the water reservoir. Do not insert a K-Cup® pod. Place a large mug on the drip tray. STEP 2: Descale the Brewer. To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the ADD WATER light illuminates. STEP 3: Fresh Water Rinse. Empty the water reservoir and refill to the MAX fill line with fresh water. When flashing, press the brew button to start the rinsing process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the DESCALE notification turns off. The brewer has now exited Descale Mode and will be ready for use!
I love this machine! Instant on (when I need it most in the early morning, ha!), very space saving, attractive and the easier removal of the water container is so welcome. A+ (Oh -- the coffee tastes good, too.)
The new Supreme is fast and quite -- BUT -- there is definitely a difference in the flavor produced by my old Keurig and my new K-Supreme. I don't understand why but the prior machine coffee is better. It's was the same brand kpods I used each time.
This is a replacement for my previous K-Supreme and I love this machine. Great space saver, great look, great coffee - what more can I say. They also honor they warranty - GREAT customer service!!
I love this new Keurig K supreme it’s the deal and I do believe the coffee taste better smells better and much quicker & a lot smaller which is good for me with limited space!