Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Mr Smith
Verified Purchase:Yes
In most respects, I really like this coffee maker, and I use it a lot (brews ~8 cups daily.) I purchased a second one for my daughter I liked it so much. I like the flexible brew size options and the fact it doesn't have to be preheated to brew. The water capacity is also great and doesn't require refilling constantly. My issue has been that I have now replaced this model 3 times on warranty in the last year. There is an internal sensor that trips if the unit starts to overheat, usually due to not pumping water, and there is not way to reset this without dismantling the entire casing. I greatly appreciate that Keurig has been very easy to deal with to process the warranty replacements, but I also hope they can fix the design issue that cause the model to fail.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: David 41
Verified Purchase:Yes
Bought this new Keurig after using this model at an Airbnb in Maine. It had a handle for the water reservoir- much improved! It also started up immediately, without taking forever to warm up. Used the option to purchase at a lower price if we bought a Kit. The machine is great, and sampling various different coffee brands gives us an idea of whic tends to suit us best.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 26, 2025
Thank you so much for taking the time to review your K-Supreme coffee maker, David. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: SteveB 001
Verified Purchase:Yes
Fourth Machine in three years…love the machine but it just doesn’t last. Cleaning regularly helps, but plan on replacing it…
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 25, 2025
Hello Steve, we appreciate you taking the time to share your review and feedback. Have you spoken with our Consumer Care team regarding any issues you have experienced with your K-Supreme coffee makers? Our representatives are available seven days a week from 7A to 10P EST at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Got this as a replacement for the same one, but older that just stopped working. Hopefully, this one will last longer than 3 years! Love the machine! Used the "over ice" feature for the first time and it was great!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 26, 2025
Thank you for your review and feedback on your new K-Supreme coffee maker, Em! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Scott T
Verified Purchase:Yes
Replacement for high temp cutout issues and replaced under warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Terry Tillett
Verified Purchase:Yes
They were very quick to replace my broken Supreme. Took less than a week. Now on to great brewed coffee - a cup at a time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Old L
Verified Purchase:Yes
I am very happy with the process of obtaining a new machine. But the machine I got was not what I expected. Every time I make a cup of coffee I have to wash the counter off in a 4 inch diameter for all the spitting that goes one and the back area where the cup fits has coffee all over it too so that also needs to be cleaned.
Written by a customer while visiting keurig.com
Posted by: LW123
Verified Purchase:Yes
I bought this in January 2025. It broke for no apparent reason in May 2025. I was able to call Keurrig give them the info and they sent me a new one which works great!
Written by a customer while visiting keurig.com