Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
We just got the standard version which was defecti
on June 7, 2023
Posted by: Sam53
Verified Purchase:Yes
The person I originally talked to I couldn’t understand what she was saying on her directions to check out what was wrong with my coffee machine. She kept on saying this is the second third fourth time I’m telling you what to do she said. Her accent was so thick I couldn’t understand her. Why don’t you use people who can speak English fluently. I was very very frustrated and upset talking talking to this woman.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pepper98
Verified Purchase:Yes
I am on my third “supreme”. 1st was a gift. 2nd I purchased, sent in warranty, kept sales slip. Both quit after a descaling. Thankfully after proving 9 mos old, and supplying documentation, Keurig replaced the second unit.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Momwholovescoffee
Verified Purchase:Yes
As this is my 3rd machine Keurig had to replace for malfunctioning issues wasted many k-cups and numerous phone calls and stress to replace and run through all procedures over and over to ge tthe replacment approved there ahoukd be a lemon law to get a totally different machine. I would not recommend this particular keurig model at all. Definitely something wrong with them.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JM2222
Verified Purchase:Yes
This model has less features than our previous model, all cost-cutting features I'm sure. One feature we like about this model is the handle on the water reservoir...makes it easy to remove/fill. Very quiet but brews a tad slower than other models we have used. When our machine failed and started to back-wash coffee grounds, our customer service experience was excellent and a replacement coffee maker was shipped to us with no issues whatsoever.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gigi06
Verified Purchase:Yes
We were gifted our Keurig at Christmas and after only 6 months it quit working. Customer service was very helpful and we quickly received a new coffee maker. However, if this one breaks again, I will not be relaxing with another Keurig. My daughter has the same model and hers did the same thing! Keurig needs to look into why they’re having this issue
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kathie55
Verified Purchase:Yes
This is my 3rd Keurig, but I love this Keurig because it holds a lot of water so I don’t have to add water for each cup.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Red Rocker fan
Verified Purchase:Yes
They replaced my machine that stopped working about 9 months after I received it. Keurig covered all the shipping charges and the agent on the phone was excellent. AAA+ company thank you Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Zambo
Verified Purchase:Yes
My machine went down and couldn’t be fixed . It was still under warranty. Got it in 3 days . Outstanding
I would recommend this to a friend!
Written by a customer while visiting keurig.com