Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Jasonbont3
Verified Purchase:Yes
Heats up fast, so I can have a cup of coffee before work!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jo Ads
Verified Purchase:Yes
I ordered my Keurig to travel - the timing of the delivery couldn't have been more perfect. After my travel, my intent was to use it in my office - it's been fabulous.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 7, 2023
We love hearing this! Thank you for your review and feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Not a great experience
Verified Purchase:Yes
I was disappointed that it broke at a year so wasn't covered by the warranty. I can't imagine the product being very good if I hardly used it but it still broke. Not the best experience.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 21, 2023
We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, even if your coffee maker is outside of the warranty, we recommend you reach out to our Customer Care Team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: K Cooper
Verified Purchase:Yes
I had a Keurig that just stopped working in the middle of me descaling it and when I called to see what I could do, they made it so simple and easy for me to get a new one!! Excellent service!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Carolbcoffee
Verified Purchase:Yes
Was quite surprised that my Keurig Single Serve Coffee Maker was replaced when I had a problem. The turn-around was fast and everyone I dealt with was very helpful. I'm enjoying my new Keurig Coffee Maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Melissa 123
Verified Purchase:Yes
I called Keurig when my K-Surpreme quit working. The process was quick and the customer service agent was great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MemeMac
Verified Purchase:Yes
I was without my Keurig for almost a month. Got my new one from Keurig which is my 5th over the years and I'm back enjoying my coffee thanks to Keurig !! ❤️
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mark in CO
Verified Purchase:Yes
When our recently-purchasesd Keuring Supreme stopped working (possible problem with the heating element or temp. regulator?), we spoke to Customer Service and our issue was handled with efficiency and professionalism. We received a replacement machine and are very happy with it. Great service Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com