What an awful horrible product. I've had 2 of these useless machines out right die on me within 2 months of purchase. It should get negative stars. We're done here.
The current brewer is a warranty replacement and it performs about the one it replaced. I do not get the amount of coffee that I ask for: a 12 oz. selection gives 10 to 11 ounces of coffee. I’ve tried a few different pods and it works about the same. If I run just hot water I get the requested amount. Again, this is the second model and both have the same issue.