I have had multiple Keurig machines and find that this most recent one is very light duty. Coffee is consistent, but machines have a longevity issue. I have now had 3 replacements out of 4 machines.
I purchased this coffee pot because it's smaller in size for limited counter space. When it stopped working I called and right away and they replaced it.
Bought this for parents who needed to replace a 10+ year old machine. Nothing fancy, just what they needed. They appreciate the ability to to adjust cup size, coffee strength and machine orientation. Win-Win-Win!!!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 19, 2023
We're so glad to hear the gift was a success! Thank you for sharing the love.
I bought this about three months ago and it just stopped working. I filled out all the paperwork and sent them what they needed. They sent a replacement and the carafe was broken. I called again they sent a carafe right away along with my favorite coffee! I appreciated that.
I bought my maker and love the coffee it makes. I had a problem after about 3-4 weeks. Called for help-the reps were super supportive and helpful. They were very patient with me as well. The company sent me a brand new maker and all has been great.