Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Delicious
on December 12, 2020
Posted by: Ronelle
Verified Purchase:Yes
Makes delicious coffee. I love that the reservoir has a handle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love the new multi stream
on December 12, 2020
Posted by: Rick51
Verified Purchase:Yes
The multi stream makes the best coffee and hot chocolate.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Love ❤️
on December 12, 2020
Posted by: JenCat
Verified Purchase:Yes
Love ❤️ Definitely an improvement from first generation.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great pot. It is easy to clean. Coffee is great!
on December 13, 2020
Posted by: Anonymous
Verified Purchase:Yes
I hadn't drank much coffee lately as I like to make a half or full pot and the caffeine was too much for me. My sister was wanting a Keurig coffee maker and I ended up buying one for me too and bought her a more updated model. So far I'm not overly excited with K-CUP coffee, but when I ground and brewed some 100% kona extra fancy it was heaven.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
So far I love it!
on December 13, 2020
Posted by: Jan81
Verified Purchase:Yes
This is a replacement unit for a defective one I bought in October. I hope I don’t have the same problem with it shutting off and never able to get it back on. I have been a Keurig owner for about 10 years I only replaced my older Keurig unit because this new one saves so much space on my counter top
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
The coffee does taste better!
on December 13, 2020
Posted by: Jaclyn
Verified Purchase:Yes
I agree that the coffee is much more flavorful than the standard keurig. I’ve had some trouble with the pressure, though. I noticed that if I don’t shake my pods to loosen the grounds, the pressure builds up and the coffee won’t brew. I’ve wasted about 6 cups since my purchase because of this. If the cups are too packed the water builds up and the keurig isn’t powerful enough to handle the pressure. I do love the sleek design! I have more space now.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Low Temp, Crazy Universal Re-Usable Coffee Filter
on December 13, 2020
Posted by: BeKi
I'm so disappointed, after having been so excited to purchase. 3 reasons: First, the hottest coffee temperature it produced was 170, the lowest was 147. This makes me heat my creamer first, or get a lukewarm result. Second, the water filter and it's handle tends to pop off the base of the water reservoir. The deal-breaker, though, was the new Universal K-cup Re-usable filter. It comes in many pieces, which are hard to assemble, reassemble and clean; and, when seating it in place, the bottom piece of it dislodges and hangs loosely. I am so sad to have to return this. I like the Reservoir Size and the temp, strength and programming options, but the low temps and the wacky, limiting coffee filter messed it up.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareDecember 24, 2020
We understand your frustrations and are sorry to hear you returned your K-Supreme coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great service on warranty replacement!
on December 13, 2020
Posted by: Anonymous
Verified Purchase:Yes
My K-Supreme would not turn on and I called Keurig to initiate a warranty replacement. The representatives were very helpful and my replacement was delivered along with return instructions for the bad one. All at no cost to me! This coffee brewer is outstanding! I love the options and how quickly it brews. .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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