This was the second replacement machine of exact same model. The first two broke down both under same scenario. I left my home for a couple months and left the machine unused and unplugged. First use after that they fry themselves down.
I got this as a replacement for the one I got and within a month that one died but had given me issues from the start. I got this new one and everything seemed fine but now will not tur n on.
I've been using keurig for years and I really was pleased with the customer service when my keurig quit on me and after troubleshooting they replaced it and was painless