Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5
Greater than other Keurig coffee makers I've had
on July 27, 2021
Posted by: Rosemary52
I bought this coffee maker and I'm very happy with it. I love the easy access to the water tank with the handle on it. I also love that I can make a 12oz cup. It takes up much less room on the counter. I am happy I got it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kathybr
Verified Purchase:Yes
I love my new Keurig! It is half the width of my last one, but has the same size reservoir, so it takes up less room on the counter in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chilly Willy
Verified Purchase:Yes
I've had my new Keurig for a couple weeks and it does not disappoint. I love the new style with the option of placing the water tank in the back or side. Side works best for me right now. I like the size and strength options and the option of making an ice coffee. The coffee has more flavor due to heavier saturation because more holes are poked into the pods. Great idea.
I liked this Keurig coffee pot so much, I ordered another one and had it sent to my daughter in North Carolina. Hers came with a couple boxes of Keurig coffee pods. Such a deal.
I liked this Keurig coffee pot so much, I ordered another one and had it sent to my daughter in North Carolina. Hers came with a couple boxes of Keurig coffee pods. Such a deal.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sftlsbn
Verified Purchase:Yes
This is beautiful and works exactly as advertised, makes a perfect cup of coffee every time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
DO NOT WASTE YOUR MONEY
on November 10, 2021
Posted by: marzeeeee
This is the second K-Supreme Single Serve Maker- It was sent to me by the company since my first one stopped working a month after I got it.It often makes a cup of very watery coffee even when set on strong, water shoots out of the sides of the cup, constantly needs to be descaled, and even after descaling (for more than 20 minutes) the descale light will not turn off. Not to mention- calling the 800number and being placed on hold for 15 minutes and getting disconnected 2x!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 30, 2021
Thanks for your review. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the descaling process is complete, the DESCALE notification turns off. The brewer will exit Descale Mode and will be ready for use! If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Multi Stream Technology Needs to Go!
on November 24, 2021
Posted by: davemac10
I've had this product for about 6 months. From the very beginning, I've noticed that the door for the kcup does not appear to be flush when completely closed. The multi-stream technology pours into the cup way too fast I gather from the multiple streams going into the cup. It looks like an overflow of water. You'll see 1 stream of coffee, another couple of water which dilutes the coffee. To alleviate the issue, I have to press down on the kcup door with a little bit of force to stop the water streams, and then you see 1 stream of coffee like it should. Again, I think this is because of the design and the door not being flush.
Also the cleaning procedure that I followed from experts doesn't work. I've used the cleaning products multiple times but the light still won't go out.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 7, 2021
This is definitely not the experience we want you to have with your coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: JessiRose
Verified Purchase:Yes
I am extremely happy with the Keurig. I love that you do not have to wait for it to heat. It also has the great feature of multi stream, gets all the flavor from the pods.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CBoy
Verified Purchase:Yes
Since I received my new Keurig coffee maker, I have had cup after cup of delicious tasting coffee from this unit. I believe that the every two-month replaceable charcoal filter is an important function of any brewing piece. I have previously owned a Keurig 2.0 brewer for years and never used the charcoal filter. I now believe that it does make a difference in the taste of your cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com