Of course we are all in a rush and being able to make your favorite coffee drink in 30 seconds is a great feature. But this is my second machine I had to get because the first one stopped working all together after 3 months and a week. Fingers crossed on the second one.
I am trying to get Keurig to supply a solution to the electrical problems while using the Keurig instead of just ignoring my email describing what happens during usage.
Had great service before I mailed the unit to them. 2 weeks had passed and no updates at all about our replacement. I had to reach out again to Customer Service about this and the next day it was mailed out.