My coffee maker suddenly quit working and it was just about one year old. I contacted Keurig and with no hassle or delay, they arranged to ship me a new one with a shipping label to return the old one. What I thought was going to be a major hassle or possibly an out-of-pocket expense was promptly and pleasantly hamdled. Kudos to Keurig for standing behind their product and great customer service.
We purchased the K-Supreme Single Serve Coffee Maker in April 2023. We really like the coffee maker. After a few weeks we had a problem with the ounces the coffee maker delivered. We contacted Keurig and they replaced it with a new one. To date we haven't had any issues. Thank you Keurig!
This was a warranty for my broken Keurig. I loved the way customer service treated me. They were clear in the return instructions and made me feel important.
Just got a new Keurig after my relatively new one stopped working after descaling it. The company was fantastic. Customer support was a 10! Got my new unit in just a few days