Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
Major step down in quality
on October 24, 2020
Posted by: spinwards
The fit and finish of this machine is noticeably worse than the Keurig 2.0 I’ve been using since 2014.
The machine also has a serious design flaw that will cause it to fail the first time something fouls the water injector or the first time the bottom of a pod is not punctured completely.
The machine has exposed wiring in space behind the brewing chamber. In the attached pic you can even see condensation on some of the mechanical components in that space!
This design flaw is consistent with some of the user reviews here that describe the machine failing after brewing a couple of cups or electrically falling after a pod overflowed.
The older pod cavity was designed to overflow safely outside of the machine away from sensitive electrical components. The older design was also free of exposed wires in the space surrounding the pod. I’ve attached a photo of this safety feature on my Keurig 2.0
I’ll probably return the machine tomorrow and exchange it for either a model with the older design, or a French press is all of the current Keurig machines have this design issue.
I’m planning to return the machine tomorrow
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: KIT CAT
Verified Purchase:Yes
Coffee maker stopped working, after a few questions they offered to replace it. Am very happy with a quick response.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Msload
Verified Purchase:Yes
Great machine. Easy to fill makes a great cup of coffee I like it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: bonit
Verified Purchase:Yes
i bought it i always use Keurig coffee makers,i highly recommend machine to everyone
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ellie42
Verified Purchase:Yes
I've used this coffee maker for several weeks now and over all I am happy with it. It brews a much more flavorful cup of coffee, but lacks a lot in the style of the coffee maker. I think more thought could have been put into the overall design.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Perl
Verified Purchase:Yes
Very happy with it. Could be a little hotter. Thanks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Absolutely one of the best buys I ever made. I have been brewing coffee for over 60 years and this is the best ever.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This was a replacement for a broken one. quick service
I would recommend this to a friend!
Written by a customer while visiting keurig.com