This replacement also died on me. I’ve had it only a week and it already turned on the descale light. I followed the instructions and just as the original did it literally burned out and died. I’m super frustrated dealing with this multiple times and making time to contact support
I compared all the Keurig coffee models and thought this one fit my needs. I love the compact size, the water tank on the side and of course the awesome color. I love this color because it blends in and gives the kitchen a cleaner look. It is fast brewer with a decent tank capacity. This worked for me.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 22, 2023
We are thrilled to hear that you are enjoying your K-Supreme coffee maker! Thanks for brewing the love!
I bought a new one and it stopped working, I called the number and talked to person who was very helpful and pleasant, was given instructions on what was needed and within a weak I had a replacement, I have one For years and will continue to, Thank you
I thought I loved my first Keurig, and was sorry to have to replace it. But I am absolutely impressed with this new one. Takes up less space, and brews a great cup of coffee. Very robust and flavorful. Worth every penny.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 18, 2023
Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Supreme coffee maker. Happy brewing!
I have been a Keurig user sine they were actually constructed with metal. Over the last month, I have purchased 4 single cup coffee brewers. 3 Keurig, one a competitor. That one never worked from the day I got it. The Keurig were returned except for the one in the basement. The lid didn’t close the whole way on the Farmhouse White and it was totally inconsistent about how much water it would dispense. Made terrible coffee. Cheap plastic. Feels cheap. Looks cheap. I have purchased a single cup drip coffeemaker and do not plan on returning to Keurig. More hassle perhaps, but the quality of the coffee makes up for that. There are thousands of reviews online about this, and you might want to start listening to your users.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 19, 2023
We understand your frustrations and are sorry to hear you returned your K-Supreme coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.