I am so delighted that Keurig stands behind their product. I had an issue with a recent purchase and they were all great to work with and had me back using my pods in no time. What awesome some customer service they provided all the way!
We were given a speedy and simple replacement for our Kerrigan after a malfunctioning pod lever. The new one arrived in less than a week and operates flawlessly.
Great feature, consistently good coffee with options for strength and size. We are a Keurig coffee happy family who all like different strengths, sizes and temp. Perfect every time. Great customer service too!
I bought this coffee maker in November of last year, and I love its speediness compared to to other K-cup coffee makers. You also have choices of this amount of coffee you want to brew, and there is Ice Coffee option too. Keurig also is great about dealing with their warranty as well. My first one quit on me after about 9 months, but they quickly replaced it. I did have to send the old unit back at their expense, and they immediately sent me a new unit!!