Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Grateful Dad
Verified Purchase:Yes
This is our 3rd Keurig and they have all worked well, but fail after 2-3 yrs.Guess we need to plan on that in value comparison
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 11, 2023
We are very glad you are enjoying your K-Supreme coffee maker and are sorry to hear of your previous experiences. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we would ask you to reach out via our Customer Care line at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Pauldeang
Verified Purchase:Yes
They really stand behind there product warranty. Sent us a replacement within a few days. Thx
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Sorry, but bad craftsmanship. My replacement broke
on October 8, 2023
Posted by: Wally Coffee Lover
Verified Purchase:Yes
Keurig honored my warranty and replace my coffee maker that broke after 4 months, but replace it with one that broke after about 1.5 months. That’s awful. I will be requesting an upgrade to see if they provide a better product.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Joe Tex
Verified Purchase:Yes
The absolute best customer service I’ve ever received
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 1Asb
Verified Purchase:Yes
I bought a while back and need to replace it which I did and it is a great coffee maker fast and not burning hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Janca
Verified Purchase:Yes
My previous keurig K-supreme plus did not last as long as expected 2 1/2 years, so I stepped down one notch. It’s smaller water holder and not as much extras surprised me as the photo did not feel so. It also grows when I start it. Not sure if it will last 2 1/2 years….
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 6, 2023
Thank you for sharing your review and first impressions of your K-Supreme coffee maker. We are confident in the quality of our products. If you ever need any assistance with your K-Supreme coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Tkb99
Verified Purchase:Yes
I bought a Keurig two years ago and it worked fine until it overcooked itself after a descale. Keurig was more than fair and promptly replaced it at no cost. Very pleased and impressed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kodi
Verified Purchase:Yes
I purchased a K-Supreme Single Serve Coffee Maker and within a month the unit would not power up. Contacted Keurig and within a week received a new replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com