Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Anonymous
Verified Purchase:Yes
I've had the K-Supreme for a couple weeks and I like it better than the 5.5 year old K145 OfficePro I had.
The Supreme is very quiet and fast. Place your pod in the brewer, select the size, press the big K and the hot coffee starts in less the ten seconds.
I like the large water reservoir and like how the reservoir can be placed on the left side or in the back depending on your counter arrangement.
I have mine placed on the side making it handy to remove and refill.
The Supreme is very quiet and fast. Place your pod in the brewer, select the size, press the big K and the hot coffee starts in less the ten seconds.
I like the large water reservoir and like how the reservoir can be placed on the left side or in the back depending on your counter arrangement.
I have mine placed on the side making it handy to remove and refill.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 7, 2020
Thank you so much for taking the time to review your K-Supreme coffee maker. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is our 6th(?) Keurig and by far our favorite! It’s sleek. It’s quiet. We love that we can select the brew strength and the option for iced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I love this new brewer thus far!!! It is easy to use, looks beautiful, is fast and makes a great cup of coffee!!! It seems as if every two years I have been replacing Keurigs, but I have switched to using bottled water only and will be experimenting. There is so much Calcium in our water that it builds up on my faucets, I have think it would do the same within the machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Deeanne
Verified Purchase:Yes
I bought this about 3 weeks ago and I love it. It does everything I want it to do and it is wonderful for 1 person
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 1cuppaday
Verified Purchase:Yes
The large reservoir is a nice feature cutting down on trips to the fridge to retrieve filtered water. Experimented on brew choices with overnight guests and everyone was happy to have a cup tailored to their size and strength preferences, black or room for cream. Multiple piercings in the lid makes for better water distribution and fuller flavor. Very happy with this brewer.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
We’re so glad to hear that you’re enjoying your K-Supreme! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: jk4932
Verified Purchase:Yes
Without a doubt, this is my favorite Keurig Coffee Make. The coffee definitely has a more robust flavor from this Keurig Coffee Maker over the other Keurig Makers that I have had. I like that there is no wait time while it heats up the water. When you press the Keurig (Start) Button within seconds it starts running hot water through the K-cup. It also automatically shuts off with a few minutes of making your cup of coffee which is a plus on saving electicity. Another plus is the coffee make is so quiet. It's wonderful. This is one purchase I'm very glad I made. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Won’t turn on
on November 14, 2020
Posted by: Suep1688
I purchased this Keurig less than a mont ago. Got up early with a headache, hit the power button an nothing. Won’t come on at all. I think I even smell something a little hot. Now i have a bigger headache. Very disappointed,
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 18, 2020
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Many issues
on November 28, 2020
Posted by: Too many issues
I bought this one week ago. Set up per instructions. Excited as it took up less counter space. A few issues: 1) I put a pod of coffee in, selected 12 ounces, got about 2 ounces. Put another pod in, same issue. Unplugged & waited 10 minutes. Added another pod, pressed 8 ounces, got 4 ounces. Repeated again, same thing. Now wasted 4 pods. Next day, put pod in, pressed 12 oz and got 12 ounces!!! However that didn’t last long. 2) the stream of hot water coming out is extremely slow, stops, starts, acts like the water supply isn’t there (container full). 3) used a Keurig pod decaf coffee. We got grounds in our coffee!!! And only 1/2 cup when I selected 12 ounces. 4) the descale light is blinking non-stop. Descaled. Still blinking. This is my 3rd Keurig but the other 2 have been larger units. We wanted a small one and this is a good size. However, we are returning it after having issues with it daily. Very frustrating and shouldn’t have to deal with these issues when you first get up in the morning!! We thought this was a returned item we had gotten but reading the reviews, I’m inclined to believe it’s just an inferior product. We won’t be asking for a replacement after the week we’ve had with this one. Also, today I thought to take pictures of each step, the selection size, the water flow, the amount in the cup when it stopped, the amount when I poured the coffee into a measuring cup and the blinking descaled!!! I didn’t think to get a pic of the coffee grounds in the cup earlier. For the price we pay for pods, I’m not wasting any more of them on this machine!!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 4, 2020
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Supreme coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com