Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5
Brews Fast and Quiet
on February 19, 2023
Posted by: 949Vik
I've been using this new K-Supreme for a week now and we love it! It replaced a K-Mini Plus that was only 3 years old but was so slow to heat up and Very noisy! This new machine is doing a perfect job so far; Fast to heat and so much quieter while brewing.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
26 cups
on April 20, 2023
Posted by: Mr Charles
Thats hoe lonk it lasted. On cup 27 it started to warm...and then ZAP! It quit. No, it didn't flip a breaker. Just sounded like it burned a fuse.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 21, 2023
This is definitely not the experience we want you to have with your K-Supreme coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Bought this to replace an older model Keurig. Takes up less room on the counter and works quietly and efficiently. I especially like the option for a stronger brew. Very happy with it.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 12, 2023
We appreciate your positive review and feedback! Thanks for brewing the love!
I have had my Keurig for just over a week and I’m sooo disappointed. Even using the maximum setting I only get half a cup of coffee. I would return but my paperwork got thrown away. I wanted white to go with my decor and even paid more for that color and it will only brew half a cup at a time.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 29, 2024
Hello and thank you for your review and feedback Sherry. We're sorry to hear that you're disappointed in your purchase of your K-Supreme coffee maker. This is certainly not the experience we want you to have and we will be happy to assist you. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
This is my 3rd multi-stream brewer in 3 years. As evidenced by the powerful coffee flavor the multi-stream "concept" is sound. It's too bad that Keurig choses to pay for the technology by using cheap components with a shelf life less than a year! Maybe 3rd time is the charm..........
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
We're sorry to hear that this has been your experience Jim. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!