Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: George68
Verified Purchase:Yes
I purchased my Keurig coffee machine approximately a year ago and a few weeks ago the coffee machine would not brew. I went through the instructions and descaled the machine numerous times, but was not able to make it work so I called customer service to see if they had any other suggestions for me. The customer service person spent 20 minutes with me on the phone offering different suggestions to make the coffee machine boil again. After this time, the customer service rep Shared with me that QA will send a replacement coffee maker to my home free of charge, no cost to me. Within two weeks, I had my new Keurig, coffee maker, and Emma, static of the service, the patients and the efficiency of getting the new machine. I was not expecting that type of gesture.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Martha Sue
Verified Purchase:Yes
I had a problem with my recently purchased Keurig coffee maker. I made a call and they immediately replaced mine with a new one! Buy it for the coffee but keep it for the excellent service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Colorado gal
Verified Purchase:Yes
The new 'strong' function does give a stronger brew. Also like the size of footprint - does not take up huge amount of counter space. The power button is appreciated, it is easy to remove and replace reservoir without leaks.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 12, 2023
Thank you for taking the time to share your review and feedback. We love that you are enjoying all the features of your new K-Supreme coffee maker!
Written by a customer while visiting keurig.com
Posted by: cpcoffee
Verified Purchase:Yes
I have fought purchasing a Kurig. I am perfectly happy with my current coffee pot. Well, I received one for my birthday. OMG I love the ease of use and the consistency of the coffee...every morning....and the clean up.....so easy....why did I fight it??????
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Replacement of Kcup
Verified Purchase:Yes
The customer service assistance and ease of getting a replacement was outstanding
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rick71
Verified Purchase:Yes
I couldn't be more pleased with the friendly and prompt service I received from you. I love my Keurig and I was so disappointed when it wasn't functioning properly. You made it so easy for me to get a replacement. Everyone should have a Keurig. Knowing that you stand by your product is worth millions. Thank you so much for helping me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: eta of the Bay
Verified Purchase:Yes
The original K Supreme’s on/off switch malfunctioned. I called seeking troubleshooting guidance but instead received a new replacement…without cost. I sure enjoy this morning coffee. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
This is the best coffee maker I’ve ever had.
on November 24, 2023
Posted by: Bjarz
Verified Purchase:Yes
My case supreme failed, and Keurig sent me another one under warranty. I’m very happy with this product and their customer service.!
I would recommend this to a friend!
Written by a customer while visiting keurig.com