My coffee maker is working great after your replacement was received. I am hopeful that I won't have any problems with this one. Thank you for your service in replacing . Vickie did a marvelous job in understanding the problem. She was absolutely great as your Customer Care Specialist and I was happy that I finally got to speak to her. The others were not very helpful.
I purchased this product and it worked really good, but after approx 4-5 months it quit working. I called Kurig, and they sent me a replacement. after checking further, I found out. this is a common problem with this Model, it has an internal reset button, that you cannot get to. I will buy a different brand next time.
It is functional and quite plasticy. If that’s even a word. Functional. I do have a problem with the coffee pods being too tall. The cups get crushed and then coffee grounds and water come out the top. The hot tea pods work great but the coffee pods are too tall and make a complete mess. It might have to go back.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 15, 2023
Thank you for taking the time to share your feedback. The behavior you've described in your review is not typical of the K-Supreme coffee maker and our team would like to assist with this! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Had the original single serve but this new K Supreme is easier and quicker. Holds four cups of water and is ready to go when I need it. And it is very quiet so I don't wake up the house making an early cup of coffee!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 15, 2023
Thank you for sharing this! We’re so glad to hear that you’re enjoying your mornings with your new K-Supreme coffee maker. Happy brewing!