I owned it for aprox. 4 months and it worked great until it required descaling. I always ran distilled water like my old Keurig that lasted 4 years. I tried descaling with the Keurig product and it shut down and would not come back on. Keurig did send me a new coffee pot that is working great
This is my third Keuring in three years. I appreciate that they were so quick on replacing my unit that sparked and puffed blue smoke after about 4 months use. Hoping third time is the charm.
A convenient coffeemaker that works fine for several months until it no longer does. Fine warranty service though. The previous 3 stopped working and this is my fourth one, hoping for the best.
Was purchased in August 2023 and completely stopped working in December. Second unit that stopped working in less than a year. Don’t have much hope for the replacement.
Looks great and works. Says add water after brew even when it’s full of water .
Response from keurig.comBy Keurig Consumer Care, December 18, 2023
Thank you for taking the time to share your feedback. The behavior you've described in your review is not typical of the K-Supreme coffee maker and our team would like to assist with this! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
My K cup Supreme quit working after a few months. I sent Keurig a few pictures of my Keurig and they sent replacement within a week. Hopeful that replacement will have a longer life. They did take care of my issue,