Hey I bought this coffee maker about 10 months ago to bring down to the winter house,never kept the sales receipt ,when we finally tried it out it just didn't work ,was going to just say the heck with it causes I had no or off of purchase,the next door neighbor said call m ,I did told the tail and they said send pic did. Well they stood tall and replaced the unit. What a great company thanks u got my business from here on out
This coffee maker produces coffee really quickly and I only refill the reservoir once a day (for 3 coffee drinkers in the house). Eleven months after purchasing it, the device died on me. I called customer service and they helped me troubleshoot, and when that did not work they made arrangements to ship me a replacement. I was really surprised when I received the (new) replacement - GREAT CUSTOMER SERVICE!
My current coffee pot is a warranty replacement from Keurig. My other coffee pot just stopped working after only 4 months and I only drink one cup of coffee per day. This will most likely be my last Keurig because they don't allow a warranty on replacements, which means they won't even guarantee them to work for 1 year! And there are so many things they require in order to honor a warranty and not just proof of purchase with serial # on the receipt. I HAVE NEVER HAD SO MUCH TROUBLE WITH A WARRANTY!!
I bought this because I rent a room out to traveling nurses. It works out fantastic for them and me. Would suggest to anybody it is a great item to have.
Easy and quick to make a cup of coffee— hot or col
on December 20, 2023
Posted by: Sis702
Verified Purchase:Yes
I bought my first one about a year ago and I love using it for just a single cup of coffee. You don’t have to mess with a coffee maker. I just love it.