Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Jop3
Verified Purchase:Yes
So far so Good! Haven’t had long. Just got it set up to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 29, 2024
We're sure you're going to love your new K-Supreme coffee maker! Thank you for taking the time to share your initial impression with us. We'd love to get your feedback once you've had a chance to use your new brewer.
Written by a customer while visiting keurig.com
Posted by: PJ Johns
Verified Purchase:Yes
I have been a Keurig user sine they were actually constructed with metal. Over the last month, I have purchased 4 single cup coffee brewers. 3 Keurig, one a competitor. That one never worked from the day I got it. The Keurig were returned except for the one in the basement. The lid didn’t close the whole way on the Farmhouse White and it was totally inconsistent about how much water it would dispense. Made terrible coffee. Cheap plastic. Feels cheap. Looks cheap. I have purchased a single cup drip coffeemaker and do not plan on returning to Keurig. More hassle perhaps, but the quality of the coffee makes up for that. There are thousands of reviews online about this, and you might want to start listening to your users.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 19, 2023
We understand your frustrations and are sorry to hear you returned your
K-Supreme coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
K-Supreme coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Customer Rating
5
Great and easy to deal with
on August 4, 2020
Posted by: AYMOON
I got this product a few weeks back... have been using it every single day now... to be honest I am not a coffee addict as I am always lazy about the hustle of making it but this thing is so easy and handy that it just a moment u think you need coffee and it's made... the operation is super simple, and it makes just the right amount of strong coffee... In love with this for sure...
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 5, 2020
Thank you so much for taking the time to review your K-Supreme. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
5
Wonderful
on August 16, 2020
Posted by: TrishM
I am a first time user of anything keurig related and it has definitely been a game changer. I thought it would be confusing to use since I’m use to the old school standard coffee machines but this was surprisingly not that difficult to get use to. I feel like I definitely noticed a difference in how wonderful my coffee tasted upon the first use of this product (I was in awe). I am excited to use this for other drinks as well since I have only tried it for coffee and not things like hot cocoa but I’m sure it’ll be just as easy to use. I definitely recommend this product, it is a game changer in my coffee routine and definitely saves me money since now I can make my own great tasting coffee without having to buy them.
I received this product for free in exchange for my honest review.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 17, 2020
Hi Trish, welcome to the Keurig family! We are so pleased to hear that you are really enjoying your new K-Supreme coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
2
Slow heating
on October 2, 2020
Posted by: Nursienanny
Two things have developed over time! A breaker kept tripping, we had an electrician in to replace what we thought was a bad breaker. Found out it’s the coffeemaker.
We are longtime Keurig users, this particular device is the least favorite.
Additionally, reheat between cups takes a long time.
We are longtime Keurig users, this particular device is the least favorite.
Additionally, reheat between cups takes a long time.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 2, 2020
Have you tried reaching out to our consumer care team regarding your coffee maker? 866-901-2739 We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Beware
on October 2, 2020
Posted by: mosephus
I bought one of these Wednesday. Got it home, followed the opening process, turned it on and poof. It quit working never to turn back on. It lacks automatic timer as well. I took it back and exchanged it for a Keurig Elite. The Elite is a solid product. My last Keurig lasted 15 years and was still working. Keurig still has some work to do on this model
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 2, 2020
Thank you for leaving a review. We will pass this along to our engineering and quality teams.
Written by a customer while visiting keurig.com
Posted by: Sandi G
Verified Purchase:Yes
Works great and makes coffee quietly compared to others. I rated lower because it just feels cheap and lightweight. The water in the reservoir is the only thing that gives this machine any weight and once it gets low the whole thing is kind of wobbly when you use it. It will be interesting to see how long it lasts, even though I’m the only user and I’m not rough on small appliances.
Response from keurig.comBy Keurig, Consumer Care, October 13, 2020
We appreciate you sharing your feedback, Sandi.
Written by a customer while visiting keurig.com
Customer Rating
5
Newer Unit
on February 24, 2021
Posted by: Retired 1
Bought this unit to replace a unit that was 9 years old. The older unit was always extremely loud. When the pump would run to fill the heater it sounded like our garage door opening and when making the coffee it also was quite loud. My spouse just got sick and tired of the noise when making coffee. Also, had to run the water through a couple of times to get the stronger brew. Hook this up today and ran a couple of cups of water through to check the flow and temp. Temp was 172 and the 12 oz gave 12 oz's. Ran a 12 oz cup of Dark Roast through and it came out great. The 5 prong works great to ensure more coffee in the pod gets hot water through it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com