Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
Terrible
on September 13, 2021
Posted by: Some technology
I am on my second K Supreme and the only thing I have to say positive is that it is smaller than the old models and comes in white otherwise it is terrible. I can understand why they call it MultiStream Technology, both lasted less than 3 months and started to shoot water out from numerous areas on the bottom of K pod unit. Garbage product, would give it negative stars if that were an option.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 17, 2021
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Tom and Deb
Verified Purchase:Yes
Nice size, the handle on the reservoir is super! A very quick, hot brew! The over ice is a nice feature too
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wink in Hopewell
Verified Purchase:Yes
I purchased this one a few weeks ago after my previous unit suddely stopped working after 2 years 2 months. I liked the Keurig K Supreme so much that I bought this replacemnt. I was promised coupons for free boxes of pods - but I have not yet received them. I hope this reviw prompts the company to send them.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 9, 2023
We're glad you're enjoying your K-Supreme coffee maker! Thank you for your review and feedback. If you need assistance redeeming your coupon, please reach out to our Consumer Care team at 866-901-2739, we are here to help!
Written by a customer while visiting keurig.com
Posted by: BH123
Verified Purchase:Yes
I bought this coffee maker to replace an older model that wasn't working properly. I am happy with the purchase and the dimensions and features in the description are accurate.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 8, 2024
We are very glad you are enjoying your K-Supreme coffee maker. Thank you so much for your review and feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Jill F A
Verified Purchase:Yes
The concept is good, but since we only use our own ground coffee and paper liner filters, this model was useless to us. The Keira pod adapter doesn’t fit and there are no paper filters that fit this machine. Putting grounds directly into and adaptor pod is incredibly messy and not worth the work to clean. When I called to get a return authorization, the agent said they would send me a prepaid label as an exception to their standard of having the customer pay for the return since I have been purchasing Keurigs for years. The company then did not honor this and insisted that I must pay for the return, which is cost prohibitive compared to the cost of the Keurig. After a couple of emails back and forth, I asked them to elevate my request and stand by the word of their agent, they ghosted me. I find this incredibly disappointing and frankly, dishonest. I would not recommend any Keurig products at this point.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Hi, thank you for sharing your review with us. We value your feedback and will be sure to share it with our quality and engineering teams.
Written by a customer while visiting keurig.com
Posted by: Sue1960
Verified Purchase:Yes
Just bought and I love it. The color and style is perfect.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Carl M
Verified Purchase:Yes
I love this machine. No wait for warm-up. Quiet - I can hardly hear it working, and it has a 12oz setting which is one step larger than my old Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: LeahAndGreg
Verified Purchase:Yes
Flavor and Aroma. Flavor and Aroma. Flavor and Aroma.
Written by a customer while visiting keurig.com