Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: C Bill
Verified Purchase:Yes
This is a great coffee maker. The five hole brewing system males all the difference.
I am so glad someone came up with it.
I am so glad someone came up with it.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 2, 2024
We are so happy to hear you are enjoying our new MultiStream technology. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Jox2
Verified Purchase:Yes
Just simply replaced to fit the kitchen color scheme.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 22, 2024
We're glad you've found the perfect fit for your kitchen! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
2
Literally didn’t work from the start
on July 18, 2020
Posted by: Sarahschreib
I was super excited when I found out I would be receiving this kureg to test out, but when I opened it all up and set everything up per the instructions and went to brew the “cleansing brew” the machine just shut off after I pressed brew. I tried multiple times but every time I tried to “brew” anything it just immediately turned off and wouldn’t brew anything. So unfortunately I can’t say much about how this kureg actually brews coffee. I did like how compact and sleek this brewer looks and it was really nice to have the handle on the water tank.
Response from keurig.comBy Keurig, Consumer Care, July 20, 2020
We're sorry to hear this, Sarah! We would love to assist you with your K-Supreme. Please contact our Consumer Care team. We are available seven days a week from 7 am to 10 pm, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Came on for 20 seconds and died. Returning to BJs
on October 4, 2020
Posted by: Anonymous
Came on for 20 seconds and died. Returning to BJ's
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 7, 2020
Hi Courtney, we can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Cheap quality coffee maker
on October 15, 2020
Posted by: LizK831
I just got this and set it up last night so I could have a cup of coffee in the morning. Immediately the descale light comes on. It splatters coffee on the counter when brewing. I doubt I am getting the full 12 oz. I select. If I could give this zero stars are would. It seems Keuring quality is going down fast. I like my last Keuring, but it only lasted a couple of years even with proper maintence.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 16, 2020
Hi Liz. Thank you for reviewing your K Supreme coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Posted by: DOMEMARY
Verified Purchase:Yes
What is being said about this new Keurig is true, quiet, fast and met all the hype it has gotten. I would say anyone that wants to UPDATE their current Keurig should look at this model. Boy what new technology has done for making a good cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Larry T
Verified Purchase:Yes
This piece of junk never did work. Failed fresh out of the box and Keurig won’t respond to multiple emails about the problem
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2021
We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.
Written by a customer while visiting keurig.com
Customer Rating
1
Worked great for 3months
on March 12, 2021
Posted by: ptatyt
I got this brewer about 5 months ago now and have had any issues what so ever out of it but went to make coffee one moring and absolutly nothing. NOO POWER, changed plugs cleaned machine but nada and trying to find forums to fix and there aint any. My other keurig did the same thing but that one last 3+ years. if anyone knows what todo let me know
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 19, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com