Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Fresh Coffee
on February 23, 2024
Posted by: JoJoT
Verified Purchase:Yes
My Keurig which I had for many years, dropped on the floor and was damaged. I didn't hesitate to purchase a new Keurig. Best coffee/cocoa/apple cider/tea machine ever!
Thank you!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareMarch 6, 2024
We are thrilled to learn that you’re loving your K-Supreme coffee maker. Thank you for sharing your kind words! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great little coffee pot
on March 17, 2024
Posted by: Daggar
Verified Purchase:Yes
I love my new Keurig! I really like the compact design. It's small but still has a decent size reservoir. It heats up very quickly and is quick to brew my cup of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareMarch 18, 2024
Thank you for taking time to share this feedback about the design of your K-Supreme coffee maker. We appreciate the love!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
stopped working after 2nd use
on August 28, 2025
Posted by: ClarkD
Verified Purchase:Yes
It overheated after 2nd use, unable to turn on again
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer CareSeptember 9, 2025
Hi Clark, we're truly sorry to hear about your experience, this is certainly not what we aim for. For immediate assistance, we encourage you to contact our Consumer Care team at 866-901-2739. Our representatives will be happy to assist you with your K-Supreme coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Multistream technology sounds better than it is
on September 3, 2020
Posted by: permas
If you're looking to use a reusable pod (instead of purchasing the insanely expensive pre-filled pods) do not get this product. Because of the multistream technology, right now, the only pod that's compatible is one from Keurig. Which would have been fine if it would have worked. Unfortunately, the pod allows water to leak out and not go through the grounds, so you're left with an incredibly weak cup of coffee. I've tried just about everything that I could think of to troubleshoot, but to no avail. If the reusable pod, provided by Keurig, worked, I would have rated this much higher.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareSeptember 4, 2020
We understand your frustration and apologize for your inconvenience. Please call our Consumer Care team at 866-901-2739. We will be more than happy to help resolve your issue.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Won’t work!
on October 9, 2020
Posted by: MFecko
Took it out of the box, filled water reservoir and now it won’t turn on??
Response from keurig.comBy KeurigConsumer CareOctober 13, 2020
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Much more flavorful
on October 18, 2020
Posted by: Anonymous
Verified Purchase:Yes
We’ve had older Keurigs for years and felt the coffee was weak. This new version fixes that and makes much for flavorful coffee. Very happy with this!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Doesn't power up at all
on December 25, 2020
Posted by: FDB993
Verified Purchase:Yes
Gave as a Christmas Present. Wife opened the box. We Followed the directions, Plugged the unit in. NOTHING, Dead as a doornail. Gotta send it back. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Keurig coffee maker!
on March 1, 2023
Posted by: FSH1
Verified Purchase:Yes
We are very happy we bought this Keurig coffee maker. It is very fast, which was a surprise to us. We love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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