Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: AmyCo
Verified Purchase:Yes
This is a great machine. I love how it holds more water than our old one and the
"strong" feature. It is also a nice design feature to have the option of the water tank on the side or the back. Coffee tastes delicious and it looks good on our counter top.
"strong" feature. It is also a nice design feature to have the option of the water tank on the side or the back. Coffee tastes delicious and it looks good on our counter top.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 6, 2023
Thank you so much for reviewing your K-Supreme coffee maker and for your kind words Amy. We're delighted to hear that you are enjoying a delicious strong cup of coffee with your new machine. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: CSCharleston
Verified Purchase:Yes
No matter what type of coffee I bought with my previous Coffee machines, it didn’t taste strong and rich. I Even tried a Nespresso machine which eventually stopped working. The multi-stream technology on the Keurig Supreme model finally has brewed the perfect cup of coffee for me! It punctures 5 holes in the K-cups and the coffee tastes so much better. I would recommend this model to any coffee lover and this slimmer model works great in my kitchen.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 11, 2024
We are happy to hear you are enjoying a perfect cup of coffee with our MultiStream technology. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
WOW. Amazing.
on October 19, 2020
Posted by: kcladyz
Worth every penny. Immediately noticed better flavor and aroma so much better and fragrant.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on October 22, 2020
Posted by: Rich1975
Coffee make arrived today. I have been looking forward to it. Unboxed and ran through first cycle. Inserted a pod and that’s when it started having issues. Lights pulsate and brewer only brews an inch or two then all the lights go out. I wasted four pods hoping it was a pod issue. Same thing and worse. By the fourth pod I could get bit to light up or even start. Acts like there is a sort or some sort of power issue.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 23, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Supreme coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1
Good concept, poor execution
on November 22, 2020
Posted by: Eileen D
I’ve had this brewer less than a month. I live the “stronger” feature but overall find the machine very flimsy. It splatters coffee all overvalued counter, and after one week of use the “descale” button lit up. I’ve now de scaled it twice in a week and it’s still lit. The first time I used white vinegar & the second time I bought the descaling kit. After the holidays, I’m putting this cheap piece of crap in the garbage and buying a different brand. I’ve been a loyal Keurig customer for years (this is at least the 5th machine I’ve bought) but they’ve lost my business now. If I could give less than one star, I would.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 24, 2020
Hi Eileen, we're sorry to hear you've been disappointed with your K-Supreme coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Dead already
on December 3, 2020
Posted by: Eye Tried
I bought this about a month ago and after a few weeks the descale light started flashing so I looked in the instructions on how to do it. It says to hold down a couple buttons on the control pad which I did and the power light went off.
Since then it has not been able to power on.
I have tried it in different power outlets, tried all kinds of online Keurig remedies and nothing brings it back to life. Time to buy a dependable coffee maker.
Since then it has not been able to power on.
I have tried it in different power outlets, tried all kinds of online Keurig remedies and nothing brings it back to life. Time to buy a dependable coffee maker.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 4, 2020
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Supreme coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
1
Do not buy
on December 6, 2020
Posted by: MaxD
Do not buy this. It is a new line and there are BUGS. I am now returning my 3rd one and won't buy Keurig products anymore. It will either tell you to put water when there already is water or it will do the opposite and let you try to brew with no water and burn itself out. I had two that didn't recognize there was no water and burned out to never turn on again and the 3rd now seemed to work for a week or 2 then it started asking for water when there already was some and now suddenly it doesn't recognize that there isnt any meaning that if I don't pay attention and try to brew with no water this one will burn out and not turn on too. Not sure how this made it out of the testing phase.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Only lasted a month
on December 19, 2020
Posted by: No morning coffee today
Had my old Keurig 10 years. Bought this and it lasted a month. What have you done to your machines? So disappointed for this kind of $$$.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 23, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com