Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Clammer
Verified Purchase:Yes
Have had the maker 1 week now and like it. Bought 3 other makers in the past.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 26, 2023
We are thrilled to hear that you are liking your new K-Supreme coffee maker. Thank you for sharing the love!
Written by a customer while visiting keurig.com
Customer Rating
1
Quit working after descaling
on July 23, 2021
Posted by: LucyLu
I have had this coffee maker about 4 months. The descale light came on so I ran it through the descale cycle and used the cleaning solution. After the first rinse it quit working. It shut off and I haven’t been able to get it to turn on. I even unplugged it for several hours and it still won’t turn on. Very disappointed with this product. Should have read the reviews! I would like to have my money back instead of a replacement. Will be contacting them today.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
So pretty and great coffee
on October 12, 2023
Posted by: Gigi77
I just love the farmhouse white color. It matches my kitchen so well and I love the fact that it makes 12ounces of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 13, 2023
Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Supreme coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Carlan
Verified Purchase:Yes
So improved in every way. Best Keurig I have ever bought.
Response from keurig.comBy Keurig Consumer Care, March 6, 2024
Thank you so much for your kind words. We are so happy you are loving your K-Supreme coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Mil75
Verified Purchase:Yes
I couldn't find a water reservoir for my older Keurig so I decided to just replace it! I’m so glad I did! Just a few touches and perfect cup of coffee!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 4, 2023
We love that you are enjoying the perfect cup of coffee with your new K-Supreme coffee maker. Thank you for brewing the love.
Written by a customer while visiting keurig.com
Customer Rating
1
Stayed on descaling
on July 28, 2020
Posted by: Aracely
I received this product and it never worked just keep descaling. I contact Keriug customer service and now at to help since it is a new product. I receive an email that corporate will contact me. Going on week 2 and no contact from anyone. I am currently with a new coffee maker that continues to descale. Thanks Keriug for your awesome experience.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 29, 2020
Thank you for your review, Dinnette. We do take this feedback very seriously and are confident our Corporate team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
MULTI-STREAM TECHNOLOGY EXTRACTS MUCH MORE FLAVOR!
on June 7, 2021
Posted by: ChipB
Verified Purchase:Yes
I was not a fan of pods because I felt I could not get a strong enough cup. After all, the original machines injected the water into one hole in the center of the pod, so the grounds around the perimeter of the pod did not participate in the brewing process. The multi-stream machine injects the hot water into FIVE holes....one in the center and FOUR more around the perimeter of the pod. VOILA! Makes such a difference. The person who invented the Multi Stream technology deserves a huge raise!!!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Do not buy
on April 25, 2023
Posted by: Not caffeinated in the am
If you want to wake up and make a cup of coffee do not buy this. It’s 50/50 that it will say as water when it’s full of water!!! You can de scale , turn it off and on as a little water full of water, turn it off/on and it won’t make a difference. Nothing more frustrating than messing with this coffee maker when you haven’t had your coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 26, 2023
We are sorry to learn that your K-Supreme coffee maker is not functioning correctly. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!
Written by a customer while visiting keurig.com