Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: coffee1949
Verified Purchase:Yes
So easy to use. Fits on counter great and doesn't take us too much space.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 7, 2023
We’re so glad to hear that you’re enjoying your new K-Supreme coffee maker! Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Nick V
Verified Purchase:Yes
I purchased this as a gift for a relative when their previous Keurig stopped working. This machine is much lighter and easier for them to move around the counter as well as to fill the water reservoir. The gray color was not ideal but black was not available. Overall, it is easy to use and makes a solid cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig Treated me Right!
on April 4, 2023
Posted by: VegasBill
I bought this unit a year ago and it made quick, fantastic tasting coffee. I maintained it correctly, descaling when indicated. Unfortunately, it died 2 days short of my 12 month warranty. Kerig had me send in my old one and sent me a brand new one. Cant beat that Customer Service. They even sent me two 24 ech k cup Donut Shop for free!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Loreta
Verified Purchase:Yes
Loving how lovely my coffee is brewed it taste great and the machine is very quick too ! I highly reccommend.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Joey Q
Verified Purchase:Yes
This is the 4th Kuerig Supreme that I was forced to buy, even though I only had the previous one for 6 months. It was a replacement that failed, as did the previous one, as did the previous one. I have no problem with them when they are working but they have only been averaging 6 months before they breakdown and become unrepairable (as per the instructions on the website). We are only 2 people in the household and we average 4 to 5 cups per day. In my case, Kuerig wouldn't honor the 1 year warranty because the one that broke was a replacement.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, July 28, 2025
Hi Joey, we're sorry to hear that this has been your experience with your K-Supreme coffee makers. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig home coffee makers come with a one year warranty; however, we always recommend reaching out to our Consumer Care team if you encounter an issue, even after a year has passed. Our representatives are available seven days a week from 7A to 10P EST at 866-901-2739. We are happy to help!
Written by a customer while visiting keurig.com
Posted by: Granne1
Verified Purchase:Yes
This is a wonderful machine…,however as part of this being a replacement for my other machine , I was told you would be including 3 boxes of the coffee pods…. I have not yet gotten them… please let me know when you will be shipping these to me….Anne Fitzgerald
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 7, 2023
Hello Anne! We are so happy to hear you are enjoying your new K-Supreme coffee maker. If you need further assistance with your order, please reach out to our Consumer Care team at 866-901-2739. We will be happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
I love this coffee maker! Until…..
on September 23, 2021
Posted by: Catb1234
I bought this coffee maker early December of 2020 when I purchased my new home. I loved it so much I bought one for my best friend for Christmas. It makes such a good cup of coffee unfortunately both my friend and I have already had to replace it once and this morning my second keurig K-supreme is broken. It hasn’t even been a year and I have 2 broken coffee makers. I am so upset because I really love the coffee it makes and the larger water reserve. Argh
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 28, 2021
That's not what we would hope to hear. Our Consumer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Sudden Sam
Verified Purchase:Yes
The machine worked twice and then completely shut down and doesn’t turn on! I’m going to return it today and get a refund.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 31, 2023
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Supreme coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com