I loved it when it worked correctly. I used the warranty when it stopped working. The refurbished replacements (2) they sent were broken. I should have just bought a new one, which I have done now. The quality is not what it was when they first came out.
I have had my Keurig for just over a week and I’m sooo disappointed. Even using the maximum setting I only get half a cup of coffee. I would return but my paperwork got thrown away. I wanted white to go with my decor and even paid more for that color and it will only brew half a cup at a time.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 29, 2024
Hello and thank you for your review and feedback Sherry. We're sorry to hear that you're disappointed in your purchase of your K-Supreme coffee maker. This is certainly not the experience we want you to have and we will be happy to assist you. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
I have purchased Keurig coffee makers for years. Over the past few years mine have stopped working at about the year mark. I purchased my last one under a year ago. I stopped working after a few months. I received a replacement. The replacement seemedto work fine, but we realized the coffee was watered down when we filled our own Kcups. I was send a new k cup and the same thing happened. They sent me a new machine and the same watered down coffee is what we get. I do not like using the pods due to the waste. I will not purchase another keurig unless they can offer me a model that won't do this. Unfortunately I have spent too much time on this issue over the past few years. It is very disappointing. The quality is no longer there.