I purchased this one on sale to replace my old Keurig which lasted several years and I truly enjoyed it. It was sturdy and of good quality. However, this one is light in weight and is of inferior quality compared to the older unit I had. The top on this one stays flat when closed and no Pod is in it, but it has an open gap after you put the pod in while brewing & steam escapes through that gap. Sorry, but I do not recommend this unit! Very disappointed!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 24, 2025
Thank you for reviewing your K-Supreme coffee maker. The behavior you are describing is not typical of the brewer, and our Consumer Care team will be happy to look into it further. Simply give our team a call at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Customer Rating
5
Just What I Wanted!
on February 21, 2025
Posted by: Nimrod827
I bought this Keurig around a month ago and have not been disappointed! I have limited space on my desk in my home office so really appreciate that the tank can be attached to the side or the back. I am also enjoying a bit of extra “oomph” and flavor in my cup thanks to the Dual Stream technology … I feel like I’m getting every penny’s worth out of each K-Cup pod.
I’ve bought many coffee makers from Keurig and this is by far my favorite one so far. Highly recommended!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 10, 2025
Thank you so much for taking the time to review your K-Supreme coffee maker. We appreciate the feedback! Enjoy!
Brewers are now poor quality compared to years ago
on February 27, 2025
Posted by: Mainwf
Verified Purchase:Yes
Over the last couple of years I’ve had to replace my brewer several times because after only a couple months of using it, it stops working. The first brewer I ever had lasted many years, but I think the workmanship and quality now is much different and they are not made to last. I’m extremely disappointed in Keurig products and will probably not purchase another one if this one also goes out.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, March 3, 2025
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Our past 4 Keurig Coffee Makers have not lasted long enough to warrant the price that they cost. I’m in great hopes that this machine lasts longer than just under 2 years. We love the taste of the coffee that the Keurig makes but if the machine doesn’t last any longer than the last ones have….it'll. be our last.
Written by a customer while visiting keurig.com
Customer Rating
5
Great Features
on March 21, 2025
Posted by: Rick Mn
The multistream feature is a big improvement to taste. We are very happy with this new brewer. No waiting for water to heat up. Quiet, too.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 1, 2025
We are so happy to hear you are enjoying our the MultiStream technology and enhanced flavor of the K-Supreme coffee maker. Thanks for brewing the love!
It was easy to assemble , however originally I thought I received a defective unit. Bc when I placed a K cup in it for my first brew the lid/ handle part didn’t close all the way. As soon as I removed the K cup/ pod it closed all the way. Wish this was explained or showed on the tutorials to prevent concerns.
The Keurig K cup product was delivered quickly and in good condition. Also great quality. I was able to use it within minutes and easily. I would definitely recommend it to a friend.
Response from keurig.comBy Keurig Consumer Care, May 6, 2025
We're glad you're enjoying your K-Supreme coffee maker! Thank you for your review and feedback, Stan.