Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,392 Reviews)
Rating breakdown 3,392 reviews
5 Stars
2,565
4 Stars
565
3 Stars
157
2 Stars
50
1 Star
55
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
4
Excellent Unit other than….
on January 1, 2026
Posted by: Chris P
Easy to assemble. Only 4 star rating give due to shelf coating coming off when I removed the stickers from the factory.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Kirk's review
on January 1, 2026
Posted by: Kirk S
Cook's pretty good
Easy set up. Clean up is fine. Item was a little damaged in box . But I dealt with it.
Easy set up. Clean up is fine. Item was a little damaged in box . But I dealt with it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great quality product
on January 1, 2026
Posted by: Stewart A
This is the best BBQ I’ve had it is a quality product that when used correctly produce outstanding results. So glad I purchased it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Missing piece
on January 2, 2026
Posted by: Eden M
Super sturdy, only issue is we have a missing piece
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Been great so far
on January 2, 2026
Posted by: Eric H
Received as a family Christmas gift, and have used it 2x so far - in a very cold winter - but fortunately standing in front of the hot griddle definitely helps :-)
Impressed with it so far. Looking for forward to trying many different recipes and an onion volcano!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love this thing
on January 3, 2026
Posted by: Bryson B
Use it every weekend. Recommend over a grill any day
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Large cooking area
on February 28, 2026
Posted by: Bradly H
Nice big griddle surface. The side shelves seem a little flimsy especially the left gand pull out shelf. Thus the 4 star rating. Easy to assemble it only took 2 beers!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Disappointed
on March 7, 2026
Posted by: James P
Just put my grill together I got for Christmas as it’s pretty much done raining now. Excited and everything was going well until I pulled the hood out. The front left corner is crushed in almost folding the L shape angle that runs along the backside. It’s obvious that it was dropped on that. In addition to that, the handle for the hood has the mounting threads stripes out on one side so the screws never tighten up. Making the handle unusable. Pretty sad for for we spent on a Christmas present and now fully assembled and 3 months later I don’t know what my recourse is going to be. Be aware!
Response from blackstoneproducts.comBy Customer Support, March 11, 2026
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com