Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,894 Reviews)
Rating breakdown 3,894 reviews
5 Stars
2,941
4 Stars
655
3 Stars
179
2 Stars
55
1 Star
64
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
36” griddle with hood and extendable shelf
on June 8, 2026
Posted by: Peter C
The unit works great! The heat is even and consistent throughout the griddle
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Lid came bent
on June 8, 2026
Posted by: Whitney C
When setting up the grill, we noticed the lid was bent. It looks like it was dropped. We decided not to return it because we already set it up and wanted to use it. The legs are also a little wobbly. It would be nice to have it more stable.
Response from blackstoneproducts.comBy Customer Support, June 16, 2026
Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
on June 8, 2026
Posted by: wstread
It was a gift to a family member They are happy with it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Smashing!
on June 9, 2026
Posted by: Caleb W
Just made smash burgers for the first time and it was like taking a bite of divinity.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Grill of all grills
on June 9, 2026
Posted by: Harry H
Very nice and easy to put together however I had to purchase bolts to attach the Blackstone plate because only 1 hole had a rivet in it and one of the wing nuts was not threaded so I had to purchase a wing nut. It was not a big deal or a problem. I did not reach out to Blackstone about it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Came with a scratch
on June 9, 2026
Posted by: Matthew N
Bought new. Assembly is very friendly. Grill came with a scratch on the right side table which is not a big deal but for being new out the box and have a scratch sucks a little. Overall excited to use!
Response from blackstoneproducts.comBy Customer Support, June 16, 2026
Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Happy
on June 9, 2026
Posted by: Skylar M
Love it used it for the first time definitely money well spent
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best purchase ever
on June 9, 2026
Posted by: Michelle Y
I absolutely love my blackstone. I love it so much I bought one for my cottage too
Written by a customer while visiting blackstoneproducts.com