Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,894 Reviews)
Rating breakdown 3,894 reviews
5 Stars
2,941
4 Stars
655
3 Stars
179
2 Stars
55
1 Star
64
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
3
Assembly is out of control
on May 22, 2026
Posted by: Michael B
No directions and no helpful YouTube tutorial. Under 30 min or less is insane to promise.
Response from blackstoneproducts.comBy Customer Support, May 29, 2026
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Such good food!
on May 22, 2026
Posted by: Brad M
We can’t believe the quality of the meals we are creating on our Blackstone! Incredible!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Easy assembly
on May 22, 2026
Posted by: Brittany G
Quick and easy assembly. Looking forward to cooking
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Assembly
on May 22, 2026
Posted by: Shawnee K
Pretty easy
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great
on May 22, 2026
Posted by: Peter M
Yay smash burgers
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Shelf problem
on May 22, 2026
Posted by: Derek H
Right folding shelf upper pin manufactured incorrectly and doesn't fit.
Response from blackstoneproducts.comBy Customer Support, May 29, 2026
Thank you for the review. We are just now seeing this. Looks like one of our agents has already helped you with this issue. Thanks for reaching out to us for help! Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New griddle!
on May 22, 2026
Posted by: Kevin W
Great product! Easy to assemble! Cant wait to get to cookin’!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Seems good
on May 23, 2026
Posted by: Andrew G
So far so good… easy to put together …. Seems a little flimsy when pushed side to side for the cost
Written by a customer while visiting blackstoneproducts.com