Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,883 Reviews)
Rating breakdown 3,883 reviews
5 Stars
2,932
4 Stars
654
3 Stars
178
2 Stars
55
1 Star
64
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Posted by: Matt
from Moweaqua, IL
Gender:Male
Verified Purchase:Yes
Great griddle, but some issues with construction. Assembly was quick and relatively painless. Had to improvise immediately, though. The metal shield on the underside of the burner chamber had three of the four rivets missing/failed. I had stainless hardware that let me repair this, so no big deal. One of the burner adjustment knobs is broken; the orange indicator trim piece will not stay snapped in place; the retaining tab on the knob is broken.
I love cooking on it, though. Seasoning was a breeze and I’m having a blast working with learning a new cooking mode. I wish the construction was better considering the cost.
I would recommend this to a friend!
Response from blackstoneproducts.comBy Customer Support, March 4, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Great Griddle AFTER Sticker Adhesive Removal
on March 15, 2025
Posted by: NSebora82
from Appleton, WI
Gender:Male
I’ve used Blackstone Griddles before purchasing a new 36 inch with hood and love using them.
There are literally thousands of complaints about removing sticker adhesives. Why do you continue to do this? Do you think your customers want to waste their time doing this? SMH
There are literally thousands of complaints about removing sticker adhesives. Why do you continue to do this? Do you think your customers want to waste their time doing this? SMH
I would recommend this to a friend!
Response from blackstoneproducts.comBy Customer Support, April 7, 2025
We appreciate your feedback about the stickers on our unit and apologize for the tedious residue. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Perfect flattop
on November 18, 2025
Posted by: Charles M
If you want Cafe or restaurant quality food this is the grill for you.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy to use and so versatile
on November 18, 2025
Posted by: Mandy A
Such a great griddle for everything from veggies to pancakes to burgers!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on November 19, 2025
Posted by: Nigel S
Very nice and big griddle, A ton of cooking to come.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Assembly
on November 19, 2025
Posted by: Barbara M
All parts were well packed and assembly instructions were good
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great bqq
on November 23, 2025
Posted by: Hamish W
This is a great griddle can’t wait to use it this New Zealand summer
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy assembly
on November 23, 2025
Posted by: Terrance S
Very easy and quick to assemble and great instructions
Written by a customer while visiting blackstoneproducts.com