Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,422 Reviews)
Rating breakdown 3,422 reviews
5 Stars
2,588
4 Stars
569
3 Stars
160
2 Stars
50
1 Star
55
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
4
First Blackstone
on April 12, 2025
Posted by: Jennilee W
Been wanting one for a long time and finally caved when I found a great price. So far loving the even cooking but I wish the seasoning would have came with the oven cause I had to wait a while before I finally got some oil to season it.
Response from blackstoneproducts.comBy Customer Support, April 29, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great Product!
on April 12, 2025
Posted by: Ethan C
We cook everything on this now, sure beats a traditional grill!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome
on April 12, 2025
Posted by: Brian S
Cooks great breakfast and sears steaks like a pro.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing grill
on April 12, 2025
Posted by: Ashlee B
Love this! We have a smaller one for the trailer, and now this big guy for our backyard! Both are amazing. Blackstone doesn’t disappoint.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Good grill with defects
on April 12, 2025
Posted by: Charles A
Overall, the grill has good quality. Really like the collapsible shelf. However, the hood handle bolts stripped out very easily and the handle is now useless and one of the knobs does not fit. I’ll see if I can get replacements.
Response from blackstoneproducts.comBy Customer Support, April 29, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
So far so good
on April 12, 2025
Posted by: James B
Liking it so far... Wasn't too bad to assemble... Now to season it
Response from blackstoneproducts.comBy Customer Support, April 29, 2025
Thank you for the review! We are glad to hear you enjoy griddling.
If you have any questions, please reach out to us!
Happy Griddling!
If you have any questions, please reach out to us!
Happy Griddling!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Mostly sturdy
on April 13, 2025
Posted by: Mike V
Went together well except one of the large thumb screws is faulty. It looks like there are threads but they are just circles that are not connected to each other. I had to find my own bolt to take its place.
Response from blackstoneproducts.comBy Customer Support, May 2, 2025
Hello, and thank you for leaving a review! It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome product
on April 13, 2025
Posted by: Thomas M
Been wanting one for a long time. I couldn’t be more excited about my blackstone. Make great products to use with their griddles. Glad to join the blackstone family!
Written by a customer while visiting blackstoneproducts.com