Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,422 Reviews)
Rating breakdown 3,422 reviews
5 Stars
2,588
4 Stars
569
3 Stars
160
2 Stars
50
1 Star
55
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
3
Can’t wait to use but already broken burner
on April 6, 2025
Posted by: Ashley C
We put it together and started the seasoning process and the fourth burner makes a lot of noise. We are hoping Blackstone will be able to fix but using currently the three other burners. We really like it so far just wish we had a fully working griddle.
Response from blackstoneproducts.comBy Customer Support, April 16, 2025
Thank you for this review! We apologize for this situation with your burner tubes!
We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Easy set up but wobbles
on April 6, 2025
Posted by: Zachary B
I set up my new blackstone. Set up was very easy except top griddle does not sit flush and wobbles
Response from blackstoneproducts.comBy Customer Support, April 15, 2025
Thank you for leaving us a review! We are sorry to hear that your griddle plate is not sitting flush with your unit.
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone life
on April 6, 2025
Posted by: Mark V
Love our blackstones
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Just got it love it already
on April 6, 2025
Posted by: Dilshant G
Beautiful and extremely practical, love cooking for the family
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Lifesaver
on April 7, 2025
Posted by: Anonymous
Should’ve bought since we moved in our house. Easy fast, everything taste amazing. So convenient and very versatile.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome
on April 7, 2025
Posted by: Justin E
Made sword fish and then steak and veggies on it. All turned out great. Remember to season it before using!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great quality
on April 7, 2025
Posted by: Griselda R
Excited to have our Blackstone. It was bigger than I expected. Easy to put together with another person for the heavy lifting.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome Grill
on April 8, 2025
Posted by: James J
Easy to keep clean maintenance is easy and I just love it
Written by a customer while visiting blackstoneproducts.com