Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,416 Reviews)
Rating breakdown 3,416 reviews
5 Stars
2,583
4 Stars
568
3 Stars
160
2 Stars
50
1 Star
55
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
4
Great product but….
on December 7, 2024
Posted by: Cal L
Put together my blackstone today and after I had completed it I noticed the lid on the inside front was bent out, doesn’t sit evenly on the top at all. Going to contact blackstone to replace…..
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Just Assembled
on December 8, 2024
Posted by: Stephen P
Received our Blackstone yesterday. Bery simple to put together. Noticed a few dents in the hood during assembly. Getting ready to use for the first time.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Flames outside griddle close to knobs
on December 11, 2024
Posted by: Adam M
I started the burn in process and there were larger flames on the right side burner. Looked under the frame and seen flames outside the griddle and close to the knobs. Turned the griddle off
Response from blackstoneproducts.comBy Customer Support, January 23, 2025
Thank you for the review.
We apologize for the inconvenience this is! It looks like you worked with our team, and we were able to get this resolved. If you need anything further, please let us know!
We apologize for the inconvenience this is! It looks like you worked with our team, and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Dream machine
on December 11, 2024
Posted by: Jonathan Z
I’m in love with this grill was very simple to put together matches very well with my deck
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love my early gift
on December 14, 2024
Posted by: Keith L
Love it so much matches my camping one
Response from blackstoneproducts.comBy Customer Support, January 23, 2025
Thank you for the review! We hope that you'll have some tasty meals with your unit. Please let us know if you need anything in the future and happy griddling!
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Problem with igniter
on December 14, 2024
Posted by: Paul M
When I screw the cap on, the igniter fires constantly and won’t shut off unless I remove cap completely.
Response from blackstoneproducts.comBy Customer Support, February 4, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Clean and easy
on December 15, 2024
Posted by: Brandon B
Super easy to use and really clean and eye appealing
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
36 in blackstone
on December 15, 2024
Posted by: Zach H
Works great for grilling outside and not having grease inside!
Written by a customer while visiting blackstoneproducts.com