Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,894 Reviews)
Rating breakdown 3,894 reviews
5 Stars
2,941
4 Stars
655
3 Stars
179
2 Stars
55
1 Star
64
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
5 stars for the brand
on June 1, 2024
Posted by: Rodney B
3 stars in my mind because it wouldn’t let me move forward with my warranty activation without leaving a review first. Just picked it up from the store.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Sliding shelf problem
on June 11, 2026
Posted by: Michelle P
On assembly we came upon two issues, 1. Dent in the hood, (see pictures)
2. Sliding shelf quality is terrible, upon install when sliding/extending the shelf it is faulty on the front side and comes out of the track. (See pictures)
2. Sliding shelf quality is terrible, upon install when sliding/extending the shelf it is faulty on the front side and comes out of the track. (See pictures)
Response from blackstoneproducts.comBy Customer Support, June 18, 2026
Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy assembly
on May 13, 2024
Posted by: Sandee R
Quick and easy assembly. I have not used it yet but I am looking forward to cooking dinner tonight. Instructions were easy to follow
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Good product but
on June 1, 2024
Posted by: Olivier F
The product is very good but, I have one tubular burgers make a noise when the fire is open. What is the problem. Thank you
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
very good product
on June 1, 2024
Posted by: Baldemar M
very good product
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome
on June 2, 2024
Posted by: Anonymous
So easy to put together
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New grill
on June 2, 2024
Posted by: Robert B
A gift for Father’s Day, the Blackstone was easy to assemble. Can’t wait to get cooking!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Grill at lake
on June 2, 2024
Posted by: Patti W
Patio grill
Written by a customer while visiting blackstoneproducts.com