Customer reviews from irobotus
iRobot - Roomba 1020 Combo Robot Vacuum & Mop + AutoEmpty Dock - Black
Average customer rating
4.7
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
81
4 Stars
11
3 Stars
5
2 Stars
2
1 Star
1
Customer Reviews for iRobot - Roomba 1020 Combo Robot Vacuum & Mop + AutoEmpty Dock - Black
Customer Rating
5
great product amazing results.
on November 4, 2025
Posted by: clarkmakile_2834
[This review was collected as part of a promotion.] very quiet and low maintenance vacuum it has amazing features like room mapping mop and vacuum modes and presets you can customize to your needs it cleans well has a 2 cycle battery life in my house to get it all the way clean mopping and vacuuming.
Written by a customer while visiting influenster.com
Customer Rating
5
User friendly great time saver
on November 9, 2025
Posted by: davidr354_6265
[This review was collected as part of a promotion.] I have a dog and a small child, and I am constantly vacuuming and mopping to keep things clean. This Roomba saves me time and crosses two chores off of my weekly to-do list.
I appreciate the ease of set-up. It was pretty much ready to go right out of the box. The box includes a quick start guide, but I do wish it came with a printed instruction booklet. You can find the detailed instruction booklet in the Roomba app.
I was impressed with how quickly it made a map of my home. It also does a great job of navigating obstacles. I was concerned that it would struggle getting over my area rug, but it handles it, and the other rugs in my home, like a champ.
I like the voice feedback as it cleans. It will tell you when it’s done or if it is stuck or low on batteries. You will also get a notification in your app if there is a problem while it is in operation.
Normally I use the “standard clean” mode. I find that the deep clean mode uses too much of the battery life to make it worth it. If I have a deep cleaning job, I will just use my regular vacuum.
I used the app to create a nightly cleaning schedule. It is quiet enough not to disturb my sleeping daughter. I appreciate that you can automate the cleaning process, giving me one less thing to think about.
Keep in mind, the filter, mop pad, edge brush, multi-surface brush and debris bag in the base will need replacing. The app tracks your usage to help manage replacements. If you want to mop with more than just water you can also purchase a solution to use. I’ve been using distilled water without any solution. I find that is enough to keep my floors clean in between regular mopping.
Before I had a Roomba I didn’t have the time or energy to mop and vacuum daily. This has for sure made my day-to-day chores easier. Remember, you will still need to occasionally deep clean with a regular mop and vacuum, but this will keep things tidy in between. It also gives my family motivation to keep the floors picked up so it can do its job at the end of each day.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect for a busy person.
on November 12, 2025
Posted by: tresad1_1837
[This review was collected as part of a promotion.] My Review of the iRobot Roomba 1020
After several weeks with the iRobot Roomba 1020, I’m genuinely impressed with how much it has simplified my floor cleaning routine—especially with the self-emptying feature, which is a total game changer in this price range.
What I Love
- Self-Emptying Base:
This is hands-down my favorite part of the Roomba 1020. After each cleaning, the robot automatically empties its bin into the docking station’s larger container. I only need to empty this base about once every couple of weeks, even with pets in the house. That means less hands-on maintenance and more time enjoying a clean home.
What I Love
- Self-Emptying Base:
This is hands-down my favorite part of the Roomba 1020. After each cleaning, the robot automatically empties its bin into the docking station’s larger container. I only need to empty this base about once every couple of weeks, even with pets in the house. That means less hands-on maintenance and more time enjoying a clean home.
- Strong Cleaning Performance:
It consistently picks up dust, debris, crumbs, and pet hair on both my carpets and hard floors. I noticed it rarely misses spots, even in corners, and the suction is noticeably stronger compared to previous Roombas I’ve owned.
It consistently picks up dust, debris, crumbs, and pet hair on both my carpets and hard floors. I noticed it rarely misses spots, even in corners, and the suction is noticeably stronger compared to previous Roombas I’ve owned.
- Smart Mapping & Navigation:
The mapping is accurate, and I love that it’s able to navigate around furniture, transition between rooms, and avoid getting stuck. It always knows how to find its way back to the charging base.
The mapping is accurate, and I love that it’s able to navigate around furniture, transition between rooms, and avoid getting stuck. It always knows how to find its way back to the charging base.
- App & Voice Control:
Setting up and controlling the Roomba 1020 through the iRobot app is straightforward. Scheduling, monitoring cleaning progress, and sending it on a spot-clean is easy from my phone. Voice commands with Alexa also work reliably.
Setting up and controlling the Roomba 1020 through the iRobot app is straightforward. Scheduling, monitoring cleaning progress, and sending it on a spot-clean is easy from my phone. Voice commands with Alexa also work reliably.
- Low Maintenance:
Between the self-emptying dock and washable filters, regular maintenance is minimal. I do occasionally have to pull hair out of the roller, but even that’s not difficult.
Between the self-emptying dock and washable filters, regular maintenance is minimal. I do occasionally have to pull hair out of the roller, but even that’s not difficult.
Cons to Consider
- No Advanced Obstacle Avoidance:
The basics are covered (it avoids walls and large furniture), but it still occasionally bumps into stray cords, or shoes.
The basics are covered (it avoids walls and large furniture), but it still occasionally bumps into stray cords, or shoes.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect and such a fun for my cat!
on November 12, 2025
Posted by: ugc_by_juliaci_710
[This review was collected as part of a promotion.] I’ve been using the iRobot Roomba 1020 Combo for a while now, and it’s honestly made cleaning so much easier. I love that it vacuums and mops at the same time — it saves me so much time and keeps my floors spotless. The suction power is great, and the mop function actually does a nice job of picking up light spills and dust.
The AutoEmpty Dock is a total game-changer. I don’t have to worry about emptying the bin after every run, which makes maintenance super easy. It’s also smart enough to map out my home and avoid obstacles, which means I can just set it and forget it.
Overall, it’s definitely worth it if you want a hands-free way to keep your floors clean. Reliable, efficient, and easy to use!
Written by a customer while visiting influenster.com
Customer Rating
5
Simply the best floor cleaning tool!
on November 13, 2025
Posted by: sharglamdeals_2863
[This review was collected as part of a promotion.] This is a dream cleaning machine. The setup process was very easy, and creating the floor map was straightforward. The app is user friendly and like how I can customize my cleaning schedule.
Written by a customer while visiting influenster.com
Customer Rating
5
Intimidated at first, impressed in the end
on November 14, 2025
Posted by: teachin_2225
[This review was collected as part of a promotion.] I was a little intimidated when I first set up the iRobot 1020 Combo, but it turned out to be much easier than expected. Once it started cleaning, I was genuinely impressed—great suction, a surprisingly effective mop, and smart navigation that avoids obstacles well. Now that I’ve used it a while, I’m really happy with it. A solid choice if you want powerful cleaning without the hassle.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect to maintain cleanliness
on November 22, 2025
Posted by: milktna_6967
[This review was collected as part of a promotion.] I LOVE THIS THING! I definitely needed this for my parents’ tiled floors. They’re getting older and can’t mop or vacuum as frequently. This would be great for hardware floors because I know they tend to collect dust bunnies. Easy to use. Picked up small dirt and dust. Helps to keep the floors clean until we need to do a deeper clean.
Written by a customer while visiting influenster.com
Customer Rating
4
Great Addition to My Household
on January 5, 2026
Posted by: ainsleyo97_6671
[This review was collected as part of a promotion.] We love our Roomba! It is so easy to set up with the app. The app is really simple and the vacuum got acclimated to where I wanted to use it in under an hour. I calibrated our Roomba to the main area of our first floor, which includes our living room, kitchen, pantry, and separate front door and garage entryways. I mainly use the dual mop and vacuum feature, which takes it about 42 minutes. It is so fast to get a deep clean, and the cleaning cycles aren’t too noisy.
In my review photo, I snapped a picture for where it is set up in our house behind our furniture. It makes it really easy to hide this machine due to its size. I also like that the machine has sensors so that it can empty the dustbin itself, as well as when to replace all the replaceable mechanisms. I have not had to order replacements yet, but it will tell me via app what needs to be replaced when it’s ready, which I really like!
When I got this item, there were some issues with the iRobot company, but I am thrilled to see that iRobot is able to continue business and is not closing any time soon! Overall, I really like this little vacuum. It takes pressure off our Dyson V8 and is perfect for cleaning up annoying dog fur that builds up every day.
Written by a customer while visiting influenster.com