Customer reviews from irobotus
iRobot - Roomba 1020 Combo Robot Vacuum & Mop + AutoEmpty Dock - Black
Average customer rating
4.7
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
107
4 Stars
15
3 Stars
5
2 Stars
3
1 Star
1
Customer Reviews for iRobot - Roomba 1020 Combo Robot Vacuum & Mop + AutoEmpty Dock - Black
Customer Rating
5
Works well on carpets and hardwood!
on May 5, 2026
Posted by: ChikaU
[This review was collected as part of a promotion.] I really am enjoying this Roomba combo vacuum and mop system! It is easy to set up via the online manual. All you need to do is download the Roomba home app and it explains how to set up the Roomba. When you first use the Roomba, it needs to set up a map of your home. Once the map is completed, it does allow you to rename rooms and split rooms as needed if the zones are not correct. Once your map is to your liking, you can select how you want each room to be cleaned via light cleaning standard cleaning or deep cleaning. I like how you can view where the Roomba is during the cleaning process. The gray dot in the picture is the Roomba and the green lines are the path that it has taken during the cleaning process. The dock has a section where a removable bag is kept for the auto emptying after the vacuuming is complete. I will note that when the auto emptying is running it is pretty loud but it only lasts for about 10 seconds.
I was concerned whether or not this would work on carpeting as my apartment is mainly carpet. But to my surprise it works surprisingly well! You can hear when the strength of the vacuum is adjusting changing from hardwood to carpet. Unfortunately in my space, I do not have any outlets in my kitchen where I would have liked to place the dock, so it had to be placed on carpet. However the Roomba easily navigates carpet and even some thicker rugs I have in my bathroom, just at a slower pace. It does come with a mop attachment and seems like that is replaceable as well. I haven't tried out the mop function yet, but I don't anticipate having any issues with it. Overall, I am extremely satisfied with this system and glad I am able to use it in my home especially with pets.
Written by a customer while visiting irobotus
Customer Rating
5
You need to buy one now!
on May 4, 2026
Posted by: JeanmarieD
[This review was collected as part of a promotion.] Seriously the best product I’ve ever owned. The battery lasts long enough to clean my entire house. It works super well getting around all my tables and other furniture. Haven’t had a problem getting around any obstacle in its way. The set up was really easy took only a few minutes and the maintenance is minimal as it auto empties.
Written by a customer while visiting irobotus
Customer Rating
5
Husky Mom Godsend!!!
on May 4, 2026
Posted by: KarenW
[This review was collected as part of a promotion.] This Roomba is a godsend! We’ve got a Husky mix that sheds EVERYWHERE. I brush him outside a lot, manually vacuum every other day and I would still find his fur inside the toaster that lives in the pantry. The first night I set it up I thought it was just going to map the first floor overnight, I didn’t expect it to vacuum after. The floors looked amazing in the morning! No fur tumbleweeds in the hallways or under the kitchen table, no dusty paw prints by the back door. I’m genuinely shocked at what a good job it does. I love that it fits under the furniture and that the sensors figure out when to vacuum or mop. It’s a must have for anyone that has a dog with a thick, double coat. The app is awesome! I’ve set it up to automatically vacuum/mop the main areas 3x a week. The AutoEmpty Dock is super convenient, you don’t even need to empty it until the bag is full.
I should’ve bought one a long time ago.
Written by a customer while visiting irobotus
Customer Rating
5
Great investment to keep house clean
on May 4, 2026
Posted by: GeshicaA
[This review was collected as part of a promotion.] This is the best investment you can have ! This Roomba is a life saver since I have moved to my new apartment, It has helped me a lot to keep the apartment clean while my Husky is shedding. The app is very easy to use and it creates map of your home and you can know how many percent of battery is charged. Also it says when the Roomba needs help. The Roomba is auto empty and it is incredible how long it takes to be full. The Roomba doesn’t make a lot noise besides only it empties itself. The vacuum and mopping are great, cleaning the floors very well and avoiding obstacles, even carpets while mopping.
Written by a customer while visiting irobotus
Customer Rating
4
Good entry level robot vacuum
on May 3, 2026
Posted by: IanC
[This review was collected as part of a promotion.] If you’re looking for an affordable entry level robot vacuum this is a great choice. The suction power has been sufficient to tackle any messes in my kitchen and living room. The mopping function is adequate for spills of non-sticky liquids but wouldn’t fare well with heavily soiled floors. The auto-empty dock is a lifesaver, as previous Roombas that I’ve owned without this feature would stop frequently during a cleaning cycle for me to empty their dust bins manually. This will auto empty and continue cleaning without me having to be present to empty its dust bin 5x a cycle. The lidar is adequate and will avoid large obstacles but cords and small items may get run over at times. The mapping function does a good job at recording a room’s layout without hiccups. Overall, I think this is a great choice for those who just need a little extra help with their weekly cleaning routine.
Written by a customer while visiting irobotus
Customer Rating
5
First time user: Surprised!
on May 1, 2026
Posted by: GabbiV
[This review was collected as part of a promotion.] {I received this product for free in return for my honest review} I was excited to receive the iRobot Roomba combo vacuum and mop plus auto empty. I have never owned a roomba before so I was excited to see how it did with keeping up with the cat hair in my apartment. I love the mapping feature and how easy the app is to use which is used in tandem with the roomba. It is sleek looking, a decent weight but not too heavy. It doesn’t hold the largest change but it will return to its doc on its own whether it’s to charge or empty its bag. I absolutely loveeee the auto empty feature but I do have to say it sounds like an airplane taking off. I haven’t tried the moping feature yet as I had deep cleaned right before receiving the roomba. But I do find that it keeps up with the cat hair in our apartment as I was hand vacuuming every other day. I would recommend this roomba if you’re interest!
Written by a customer while visiting irobotus
Customer Rating
5
Floor sweeping and mopping robot
on April 29, 2026
Posted by: LiudmylaS
[This review was collected as part of a promotion.] Very simple and easy to use.Connects to the app on your phone and cleans the area specify in the app.All its actions can be controlled in your phone.It cleans itself and returns to the platform to charge the battery .Sweeps and mops the floor ,easily overcomes obstacles and minimises cleaning time at home.The charging station plugs into the wall outlet. It works quietly and is only a little louder on carpeted areas.
Written by a customer while visiting irobotus
Customer Rating
5
just buy it!
on April 27, 2026
Posted by: TaylorM
[This review was collected as part of a promotion.] this product is awesome!! it makes cleaning a breeze and is able to successfully clean a whole room without running out of battery. i truly do not know how i lived without this miracle robot!
Written by a customer while visiting irobotus