Customer reviews from irobotus
iRobot - Roomba 1020 Combo Robot Vacuum & Mop + AutoEmpty Dock - Black
Average customer rating
4.7
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
107
4 Stars
15
3 Stars
5
2 Stars
3
1 Star
1
Customer Reviews for iRobot - Roomba 1020 Combo Robot Vacuum & Mop + AutoEmpty Dock - Black
Customer Rating
5
Amazing suction
on June 9, 2026
Posted by: SarahB
[This review was collected as part of a promotion.] This actually the second roomba I’ve now owned. I love the upgrades they’ve made to it. Setup was easy. Being a girl that is a must. I’m not tech savvy whatsoever. The camera is better than my first generation and can detect obstacles and stairs. They’ve added a tool on the inside of the machine to cut hair or wipe dust off easy. The suction is amazing!! I love that they have also added a feature to the app that tells you when you need to replace the bag or the brushes and is in a convenient place to add to cart and purchase right away. The mop is easy to use and empty the dirty water. I love that this vacuum can do both! Will be using every single day. It feels like I hired a cleaner to help do some of my house work. Will never look back
Written by a customer while visiting irobotus
Customer Rating
5
This thing is magical!
on June 9, 2026
Posted by: ChristopherB
[This review was collected as part of a promotion.] This thing is absolutely amazing it’s completely hands free and so durable and so small and light weight and the navigation sensors make it so convenient around any obstacles it’s literally perfect in every way and I would highly recommend this product to anyone that wants there floors to stay spotless without any work, just turn it on and watch it clean like magic!
Written by a customer while visiting irobotus
Customer Rating
5
Great product to help clean
on June 8, 2026
Posted by: DanielaG
[This review was collected as part of a promotion.] The set up was super easy. Downloaded the app and it was paired in minutes. The Roomba automatically started mapping the house to make sure no corner was left un attended. Battery last a good amount of time before having to return home to recharge. It picks up most of the debris that is on the floor. It is super quiet while it is mopping and sweeping. Very easy to maneuver with the app.
Written by a customer while visiting irobotus
Customer Rating
5
MY LIFESAVER
on June 8, 2026
Posted by: EkaterinaY
[This review was collected as part of a promotion.] It will be a long review but the real one.
As a mom of 2 little kids and 2 cats, keeping my floor clean feels like a never ending battle (parents, hi!) . Between kids constantly running in and out form the backyard, snack crumbs everywhere, everyday messes - I don’t have any energy at all to make make cleaning in the evening!
That’s why this Combo Robot Vacuum & Mop has been an absolute lifesaver for our family.
Instead of spending my evenings moping and vacuuming, I can finally sit down, relax and let it do the work for me!!! It vacuums, mops and even self-cleans which honestly feels like having an extra helping hand around the house!!!
One thing that really impressed me first - is how quickly it learned the layout of our home. We have different types of flooring - including carpets and rugs, and it does an amazing job recognising where it should mop. It cleans and mops the hard floors without driving on the carpets while mopping, which makes the whole process completely stress free.
I also like the APP. I can easily check the battery % and watch its cleaning pass in real time (watch my video). Swing exactly where it has cleaned gives me so much confidence that every area is being covered.
It looks stylish and sleek. Runs nice and quietly round the house.
Self-cleaning process is a little louder of course (you’ll hear it in my video).
With 2 kids, 2 cats,multiple floor surfaces it’s an INCREDIBLE HELP!!!! I wish I had it earlier in our home !
As a mom of 2 little kids and 2 cats, keeping my floor clean feels like a never ending battle (parents, hi!) . Between kids constantly running in and out form the backyard, snack crumbs everywhere, everyday messes - I don’t have any energy at all to make make cleaning in the evening!
That’s why this Combo Robot Vacuum & Mop has been an absolute lifesaver for our family.
Instead of spending my evenings moping and vacuuming, I can finally sit down, relax and let it do the work for me!!! It vacuums, mops and even self-cleans which honestly feels like having an extra helping hand around the house!!!
One thing that really impressed me first - is how quickly it learned the layout of our home. We have different types of flooring - including carpets and rugs, and it does an amazing job recognising where it should mop. It cleans and mops the hard floors without driving on the carpets while mopping, which makes the whole process completely stress free.
I also like the APP. I can easily check the battery % and watch its cleaning pass in real time (watch my video). Swing exactly where it has cleaned gives me so much confidence that every area is being covered.
It looks stylish and sleek. Runs nice and quietly round the house.
Self-cleaning process is a little louder of course (you’ll hear it in my video).
With 2 kids, 2 cats,multiple floor surfaces it’s an INCREDIBLE HELP!!!! I wish I had it earlier in our home !
Written by a customer while visiting irobotus
Customer Rating
5
Huge time saver
on June 7, 2026
Posted by: KaylaT
[This review was collected as part of a promotion.] I wasn't sure how much I'd use a robot vacuum but this thing has honestly been a huge help! With two kids and a dog and everyday messes. It picks up way more dirt and hair than I expected. The suction is is strong, it transitions between rooms well and the mop feature is nice for keeping floors looking fresh in between deep cleans. The auto empty dock is probably my favorite part because I don't have to constantly empty the bin. It can occasionally get stuck on cords or rugs but that's about it. Overall saves me time and helped keep my floors cleaner with little effort. The app is a nice touch it shows you the exact route it takes the whole time it cleans and it's not noisy at all.
Written by a customer while visiting irobotus
Customer Rating
5
Love my little cleaning helper!
on May 19, 2026
Posted by: KatieK
[This review was collected as part of a promotion.] We have really enjoyed this Roomba. I never thought I would care to have one, but after trying this one out I've completely changed my mind. It does a great job at vacuuming the floor. I even ran my regular vacuum right after and the regular vacuum had nothing to clean up. It leaves the carpet looking fresh and clean and even gets along the edges very well.
The mop portion of it works well too on my hardwood floors.
It has an app for your phone and you can set up a cleaning schedule and certain rooms to clean.
Every once in awhile it does get Stuck going over some of the room thresholds but it's not too often.
Definitely recommend.
The mop portion of it works well too on my hardwood floors.
It has an app for your phone and you can set up a cleaning schedule and certain rooms to clean.
Every once in awhile it does get Stuck going over some of the room thresholds but it's not too often.
Definitely recommend.
Written by a customer while visiting irobotus
Customer Rating
4
Still getting used to it
on May 14, 2026
Posted by: ChristinaG
[This review was collected as part of a promotion.] So, I think I like this, however I don’t think my cats do. I also notice it has a hard time transitioning from my living room to kitchen. I have a smaller space and I also think it’s a little loud. I do wish it came with more clear instructions on setting it up. I did have a hard time figuring that out. Overall I’m happy with it. A do feel like I had to clean out a lot with having 2 cats.
Written by a customer while visiting irobotus
Customer Rating
5
Pleased w/ Performance! Efficient, Effective l, an
on May 7, 2026
Posted by: FranciscoM
[This review was collected as part of a promotion.] I recently got my hands on a IRobot Roomba 1020 and I couldn't be more happy with it's performance. The setup was incredibly straightforward, I had it out of the box and running within minutes. The Auto Empty Dock is a game changer, making maintenance nearly effortless. Just dock it, and the vacuum does the rest. The suction power it has is impressive. It removed pet hair, dust, and even larger debris from both carpets and hard floors without any issues. The mopping function is a nice addition, especially for those occasional spills. While it doesn't replace a good manual mop, it does a solid job of keeping surfaces clean and shiny between deeper cleanings. The navigation tech is impressive! It maneuvers seamlessly around furniture and gets into tight corners. The biggest highlight for me had been the Auto Empty feature. After each cleaning session, I simply leave it in the dock, and it empties itself. No more messy bag changes or trying to fit my hand into narrow opening to pull out dirt. This has truly saved me time and effort. Another huge plus is that I am able to schedule cleanings from my phone and monitor cleaning progress in real time. The mapping feature shows exactly where the Roomba has cleaned. The battery life covers my entire space on a single charger and it returns to the dock when it's done or needs recharge. It's really helpful and it has reduce my household cleaning workload.
Written by a customer while visiting irobotus