Customer reviews from irobotus
iRobot - Roomba 1020 Combo Robot Vacuum & Mop + AutoEmpty Dock - Black
Average customer rating
4.7
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
81
4 Stars
11
3 Stars
5
2 Stars
2
1 Star
1
Customer Reviews for iRobot - Roomba 1020 Combo Robot Vacuum & Mop + AutoEmpty Dock - Black
Customer Rating
5
Husky Mom Godsend!!!
on May 4, 2026
Posted by: KarenW
[This review was collected as part of a promotion.] This Roomba is a godsend! We’ve got a Husky mix that sheds EVERYWHERE. I brush him outside a lot, manually vacuum every other day and I would still find his fur inside the toaster that lives in the pantry. The first night I set it up I thought it was just going to map the first floor overnight, I didn’t expect it to vacuum after. The floors looked amazing in the morning! No fur tumbleweeds in the hallways or under the kitchen table, no dusty paw prints by the back door. I’m genuinely shocked at what a good job it does. I love that it fits under the furniture and that the sensors figure out when to vacuum or mop. It’s a must have for anyone that has a dog with a thick, double coat. The app is awesome! I’ve set it up to automatically vacuum/mop the main areas 3x a week. The AutoEmpty Dock is super convenient, you don’t even need to empty it until the bag is full.
I should’ve bought one a long time ago.
Written by a customer while visiting influenster.com
Customer Rating
5
You need to buy one now!
on May 4, 2026
Posted by: JeanmarieD
[This review was collected as part of a promotion.] Seriously the best product I’ve ever owned. The battery lasts long enough to clean my entire house. It works super well getting around all my tables and other furniture. Haven’t had a problem getting around any obstacle in its way. The set up was really easy took only a few minutes and the maintenance is minimal as it auto empties.
Written by a customer while visiting influenster.com
Customer Rating
5
Works well on carpets and hardwood!
on May 5, 2026
Posted by: ChikaU
[This review was collected as part of a promotion.] I really am enjoying this Roomba combo vacuum and mop system! It is easy to set up via the online manual. All you need to do is download the Roomba home app and it explains how to set up the Roomba. When you first use the Roomba, it needs to set up a map of your home. Once the map is completed, it does allow you to rename rooms and split rooms as needed if the zones are not correct. Once your map is to your liking, you can select how you want each room to be cleaned via light cleaning standard cleaning or deep cleaning. I like how you can view where the Roomba is during the cleaning process. The gray dot in the picture is the Roomba and the green lines are the path that it has taken during the cleaning process. The dock has a section where a removable bag is kept for the auto emptying after the vacuuming is complete. I will note that when the auto emptying is running it is pretty loud but it only lasts for about 10 seconds.
I was concerned whether or not this would work on carpeting as my apartment is mainly carpet. But to my surprise it works surprisingly well! You can hear when the strength of the vacuum is adjusting changing from hardwood to carpet. Unfortunately in my space, I do not have any outlets in my kitchen where I would have liked to place the dock, so it had to be placed on carpet. However the Roomba easily navigates carpet and even some thicker rugs I have in my bathroom, just at a slower pace. It does come with a mop attachment and seems like that is replaceable as well. I haven't tried out the mop function yet, but I don't anticipate having any issues with it. Overall, I am extremely satisfied with this system and glad I am able to use it in my home especially with pets.
Written by a customer while visiting influenster.com
Customer Rating
5
Pleased w/ Performance! Efficient, Effective l, an
on May 7, 2026
Posted by: FranciscoM
[This review was collected as part of a promotion.] I recently got my hands on a IRobot Roomba 1020 and I couldn't be more happy with it's performance. The setup was incredibly straightforward, I had it out of the box and running within minutes. The Auto Empty Dock is a game changer, making maintenance nearly effortless. Just dock it, and the vacuum does the rest. The suction power it has is impressive. It removed pet hair, dust, and even larger debris from both carpets and hard floors without any issues. The mopping function is a nice addition, especially for those occasional spills. While it doesn't replace a good manual mop, it does a solid job of keeping surfaces clean and shiny between deeper cleanings. The navigation tech is impressive! It maneuvers seamlessly around furniture and gets into tight corners. The biggest highlight for me had been the Auto Empty feature. After each cleaning session, I simply leave it in the dock, and it empties itself. No more messy bag changes or trying to fit my hand into narrow opening to pull out dirt. This has truly saved me time and effort. Another huge plus is that I am able to schedule cleanings from my phone and monitor cleaning progress in real time. The mapping feature shows exactly where the Roomba has cleaned. The battery life covers my entire space on a single charger and it returns to the dock when it's done or needs recharge. It's really helpful and it has reduce my household cleaning workload.
Written by a customer while visiting influenster.com