Customer reviews from irobotus
iRobot - Roomba 1020 Combo Robot Vacuum & Mop + AutoEmpty Dock - Black
Average customer rating
4.7
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
81
4 Stars
11
3 Stars
5
2 Stars
2
1 Star
1
Customer Reviews for iRobot - Roomba 1020 Combo Robot Vacuum & Mop + AutoEmpty Dock - Black
Customer Rating
1
Ok
on April 1, 2026
Posted by: JessivetteB
[This review was collected as part of a promotion.] I received this product as a complimentary in exchange of my honest review. This is the worsted vacuum I ever have. Spend probably like 15 minutes or more trying to find the dock. Battery is good. Clean ok. I feel doesn’t have a lot of suction. This no make a lot of noise.
Written by a customer while visiting influenster.com
Customer Rating
5
Effective Vacuum + Mop Combo
on April 1, 2026
Posted by: SydneyB
[This review was collected as part of a promotion.] This roomba makes cleaning feel almost effortless. It picks up dirt and debris well, and the mopping feature helps keep my floors looking fresh without extra work. The auto-empty dock is really convenient since I don’t have to empty it constantly. It runs smoothly and handles daily messes easily, which makes it great for keep things consistently clean with minimal effort.
Written by a customer while visiting influenster.com
Customer Rating
5
The best addition to my home!
on April 1, 2026
Posted by: YanilsaA
[This review was collected as part of a promotion.] This is the best product to clean and maintain a home. I love how efficient it is where it includes an auto empty dock that clears all debris without you inhaling any dust particles that I love. It has the function of being a mop or a vacuum only or both which is very convenient and multifunctional for different areas of the home. I love how it can be controlled via the app where you can set a scheduled cleaning session or target specific rooms. Every step can be controlled via the app, which is very useful to use for different high traffic areas. This tool leaves your floors and carpets super clean and maintains the cleanliness of the home in an easy hands off way. It is convenient for any one to use and i recommend this tool if you need an extra hand with cleaning or for busy days.
Written by a customer while visiting influenster.com
Customer Rating
5
With toddlers leaving crumbs everywhere, this has
on April 2, 2026
Posted by: AyaC
[This review was collected as part of a promotion.] As a mom of toddlers, I wish I had gotten this sooner.
Setup was simple. I downloaded the Roomba Home app, which included the manual and guided me through everything. It mapped out our rooms quickly.
Setup was simple. I downloaded the Roomba Home app, which included the manual and guided me through everything. It mapped out our rooms quickly.
I love being able to control it through the app, choose which rooms and what time to clean. While the kids are sleeping, I have it clean the living room, play room and kitchen. In the morning I set it to clean the bedrooms before we head out.
When it started cleaning, I was surprised at how thorough it was. It even went under the beds and maneuvered around the metal legs without getting stuck.
It’s not loud during regular cleaning, but when it empties into the dock it sounds more like a normal vacuum, and I love that it empties itself.
We have long hair in our household, and it’s so simple to clean the brushes, all you have to do is pop them off and take them out.
It’s made daily cleaning much more manageable, and taken a big task off my plate.
Written by a customer while visiting influenster.com
Customer Rating
2
Great idea, poor execution.
on April 3, 2026
Posted by: DevinM
[This review was collected as part of a promotion.] The Roomba 1020 is my first experience with a robotic vacuum, so I’ve made sure to do everything exactly as the app and website instruct. Setup was super easy, the app easy to navigate, initial home mapping went quickly, and before the vacuuming process began I had high hopes that this would work great.
Our home is fairly small, and I didn’t want the Roomba going into bedrooms so it only had a living room, pantry, kitchen and hallway to deal with. The Roomba automation assigned these as 3 separate rooms, and it manages to do “room one” for thirty minutes before sending itself back to the charging station even though it started at 100%.
Not only did it take thirty minutes and not even finish the job, but in those thirty minutes of going over the same space it managed to miss plenty of little bits and pieces. (One little plastic fastener I was watching like a hawk, because I figured it was big enough that it definitely couldn’t be ignored but small enough to grab with no issues. Apparently not.)
This is such a good idea, and had it worked I would have been amazed given how easy it is to get started, but for this price point? I would at the very least expect the one room it went into for half an hour to be clean.
Written by a customer while visiting influenster.com
Customer Rating
5
Love this new roomba! Worth the buy!
on April 3, 2026
Posted by: JustinR
[This review was collected as part of a promotion.] What an awesome Roomba. Cleans hard floors, carpets, and mops the floors. Comes with the automatic auto dispensing for the mop liquid when it’s done. Super smart and effective. Long battery life able to navigate itself all around the rooms and built to last.
Written by a customer while visiting influenster.com
Customer Rating
5
The future of cleaning
on April 3, 2026
Posted by: YOUSEFA
[This review was collected as part of a promotion.] iRobot features a 2-1 design that handles both vacuuming and mopping at the same time. It’s lightweight and company making it easy to move between floors or store it in small spaces.
It uses advanced navigation system to clean in neat rows while being efficient in hard floors and thin carpets.
Mopping is best suited form maintaining hard surfaces like vinyl or hardwood. It prices a consistent dusted look to floors.
Setting it up is so easy! Connect to their app and you are good to go
It uses advanced navigation system to clean in neat rows while being efficient in hard floors and thin carpets.
Mopping is best suited form maintaining hard surfaces like vinyl or hardwood. It prices a consistent dusted look to floors.
Setting it up is so easy! Connect to their app and you are good to go
Written by a customer while visiting influenster.com
Customer Rating
4
Practical robot will get the job done
on April 4, 2026
Posted by: RyanC
[This review was collected as part of a promotion.] Very practical robot vacuum without all the fancy features of higher end models. It vacuums very well and is able to navivate without issues. The vacuum suction speeds up when on carpets. The dock is small, good for smaller areas and has good grip to the floor. Setup was super easy and app is easy to navigate. The mop will require manual removal to clean and dry the pad.
Written by a customer while visiting influenster.com